Reply
Byte
fordag
Posts: 8
Registered: ‎09-18-2010
0
Accepted Solution

Win 7 machine can't see BlackArmor NAS 440 - XP machines all see it just fine

I'm attempting to swap over from XP to Win 7 but can't do all my machines at once.  I have one machine upgraded to Win7 Ultimate.  The remaining XP machines are all on a netowrk and see the BlackArmor NAS 440 with no issues.

 

The Win 7 machine doesn't see it, or the XP network for that matter.  BlacakArmory Discovery running on that machine says there are no servers on my system.

 

The NAS 440 is plugged into a Linksys router with up to date drivers,  The Win 7 machine is plugged into the same router, has internet connectivity but sees nothing else on the network, including the NAS 440.  All I want is for the Win 7 machine to access the NAS 440, I don't care if the Win 7 machine can access the rest of the network.  I need one XP machine and one Win 7 machine to access the data stored on the NAS 440.

 

Windows Firewall is off for local machines.

 

Everything is in the same workgroup.

 

Password protection is off for filesharing in Win 7 Homegroup.

 

Any idea what I'm missing?  Any additional info needed to assist me?

 

Thank you,

David

Gigabyte
CyberMaxX
Posts: 193
Registered: ‎04-06-2010
0

Re: Win 7 machine can't see BlackArmor NAS 440 - XP machines all see it just fine

fordag -

 

A Homegroup will only work with Windows 7 computers and will not network with Windows XP computers.

 

You need to change the networking type from a "Home Network" to a "Work Network".

 

Do the Following on your Windows 7 computer:

 

Start Button -> Control Panel - > Network and Sharing Center.

Click the link "view your active networks"  (if it's a "Homegroup" the link will say "Home Network")

In the Next window choose "Work Network" that will switch you from a Homegroup to a Workgroup.

Assign the Windows 7 Computer to the Same "Workgroup" Name that your XP computers belong to.

 

Changing to a "Work Network" will allow the Windows 7 Computer to see and access your Windows XP computers and the NAS.

 

Cheers

 

Also make sure that the following Services are started on your Windows 7 Computer

IP Helper and TCP/IP Netbios Helper

Byte
fordag
Posts: 8
Registered: ‎09-18-2010
0

Re: Win 7 machine can't see BlackArmor NAS 440 - XP machines all see it just fine

CyberMaxX -

 

Thanks for the advice.  I followed your instructions and unfortunately I still don't see the NAS 440 on my Win 7  machine.  Even after restarts all around.

 

What might I be missing?

 

Thanks

Byte
fordag
Posts: 8
Registered: ‎09-18-2010
0

Re: Win 7 machine can't see BlackArmor NAS 440 - XP machines all see it just fine

Just got off the phone with Seagate Tech Support

 

Here is what they had me do.

 

I got the IP address of the NAS 440 drive from my XP machine, but you can get it off the front of the NAS 440 too.

 

On the Win 7 Machine in the Search box above Start I typed \\XXX.XXX.X.XXX (fill in your IP for the Xs obviously.

 

The folder on the NAS 440 showed up and I right clicked on the one I needed and mapped it as a drive.

 

Problem solved, took less than 5 minutes.

 

My Win 7 machine still isn't on the netowrk but that wasn't my real goal.

Gigabyte
CyberMaxX
Posts: 193
Registered: ‎04-06-2010
0

Re: Win 7 machine can't see BlackArmor NAS 440 - XP machines all see it just fine

Nice to hear that you have a workaround that is working for you.

 

You may find this link here helpful if you ever want it fixed so that your Network Neighborhood is complete and everything can find everything else by their computer name.

 

Cheers

Byte
fordag
Posts: 8
Registered: ‎09-18-2010
0

Re: Win 7 machine can't see BlackArmor NAS 440 - XP machines all see it just fine

Thanks for the link CyberMaxX, I'd already been there, and I did everything it listed, but still no luck getting the Win 7 machine onto the XP network.  Again it is a minor issue that the BlackArmor NAS really takes care of for my needs.

Gigabyte
CyberMaxX
Posts: 193
Registered: ‎04-06-2010
0

Re: Win 7 machine can't see BlackArmor NAS 440 - XP machines all see it just fine

Great glad everything worked out.

Hope others reading the thread in the future may find the information posted useful as well.

 

Cheers