06-20-2012
10:13 AM
- last edited on
08-17-2012
08:39 AM
by
AskTheLeaf
Hello BlackArmor NAS community. Our exciting new firmware update with the upgraded Remote Access service (mobile phone/tablet App support) is now available for download:
Release notes
Feature Enhancement:
Complete overhaul of the Seagate Global Access service offering that includes:
● New remote share web site at seagate.tappin.com
● New mobile apps to access your BlackArmor NAS from your smartphone or
tablet
Issues addressed:
● Implemented security improvement for php
● Static IP address filter removed
● Improvements to DLNA aimed at the support of MKV files
● .TB hidden folders can now be deleted
● FTP over SSL in FileZilla process improvements
● iTunes compatibility
06-21-2012 10:14 AM
Which update do I need if I have a BlackArmor NAS 440 (Model: ST340005SHA10G-RK) but also using update 4000.1311 ?
06-25-2012 05:49 PM
Does this include any bug fixes? Is there a revisions list for this update other than the Global Access support? I see it is marked as Critical, is that just the Global Access enhancements?
06-27-2012 09:29 AM
06-27-2012 03:08 PM - edited 06-28-2012 11:15 AM
The release notes have just been conveyed to me, and I am posting them as-is.
4000.1391:
Release Date: June 12th, 2012
File size: 36 MB
Feature Enhancement:
Complete overhaul of the Seagate Global Access service offering that includes:
· New remote share web site at seagate.tappin.com
· New mobile apps to access your BlackArmor NAS from your smartphone or tablet.
Issues addressed:
· USB-NAS backup premature completion message fixed
· Implemented security improvement for php
· Static IP address filter removed
· Improvements to DLNA aimed at the support of MKV files
· .TB hidden folders can now be deleted
· FTP over SSL in FileZilla process improvements
· iTunes compatibility
2000.1311
Release Date: June 12th, 2012
File size: 34.9 MB
Feature Enhancement:
Complete overhaul of the Seagate Global Access service offering that includes:
· New remote share web site at seagate.tappin.com
· New mobile apps to access your BlackArmor NAS from your smartphone or tablet.
Issues addressed:
· Implemented security improvement for php
· Static IP address filter removed
· Improvements to DLNA aimed at the support of MKV files
· .TB hidden folders can now be deleted
· FTP over SSL in FileZilla process improvements
· iTunes compatibility
1000.1301
Release Date: June 12th, 2012
File size: 35.5 MB
Feature Enhancement:
Complete overhaul of the Seagate Global Access service offering that includes:
· New remote share web site at seagate.tappin.com
· New mobile apps to access your BlackArmor NAS from your smartphone or tablet.
Issues addressed:
· Implemented security improvement for php
· Static IP address filter removed
· Improvements to DLNA aimed at the support of MKV files
· .TB hidden folders can now be deleted
· FTP over SSL in FileZilla process improvements
· iTunes compatibility
06-28-2012 08:24 AM
07-04-2012 02:11 AM - edited 07-04-2012 02:12 AM
Issues addressed:
· .TB hidden folders can now be deleted
I still can't delete the hidden TB files after this update 1000.1301.
Did it work by someone else? Or is there a solution? something I first have to do before I can delete the items?
Its really frustrated
07-06-2012 01:40 AM
The FIRMWARE PAGE is not updated with the latest version !!!!!!!!!!! amazing, still the 1000.1221 version instead of the
If you try to download the
Software Download Page for BlackArmor CD ISO Image
at
http://www.seagate.com/support/external-hard-drive
with Safari 5.17, the contents is displayed on screen instead of being downloaded !
Solution: copy the url of the img file, paste it in Firefox.
The
Software Download Page for BlackArmor CD ISO Image
The BlackArmor CD ISO Image is a file containing the entire contents of the Seagate BlackArmor NAS CD-ROM. Learn more
DOes NOT download anything !!!!!!
Amazing so poor support and quality.
Not only the NAS 110 is slow as a floppy, the firmware s...ks
Don't worry, for me, Seagate is the last one and I will inform the low quality of support and device on all web site: amazon, ebay... dev web sites...
A shame !
07-06-2012 01:51 AM
Same for me, no matter which unzip tool I use! And I see there is no anwser to your problem.
I never such a poor quality for a support!!!!!!!!!
07-06-2012 08:27 AM
07-12-2012 01:18 AM
AlanM,
The update of 1000.1301. was succesfully but I still cant delete the hidden TB files.. I dont know what Im doing wrong.
Is it possible to update my NAS110 with the other updates for 220 or 440?
Thanks
John
07-13-2012 06:45 AM
Hello BlackArmor NAS community. Our exciting new firmware update with the upgraded Remote Access service (mobile phone/tablet App support) is not available for download at this time.
However, Seagate will post a notice on this forum as soon as it is available later this month (July). We apologize for the inconvenience.
07-14-2012 03:34 AM
I updated to 1301 for my BA 110. I can still not delete the folders with .tb and some files.
I am admin, I created a new admin, same problem....
Any idea???
07-14-2012 05:28 AM - edited 07-14-2012 05:29 AM
sorry, but i dont find the link for download 2000.1311 firmware for nas 220 any people can help me?
07-16-2012 02:42 AM
Alan M,
I'm pleased to advise that all 3 of my BlackArmor servers (110,220 & 440) are enjoying the new feature of Tappin firmware update. Additionally I am also able to delete the tb. folders too.
Two requests for future updates please?;
1; Correct thumbnail support for music files stored of BlackArmor servers. As has been discussed elsewhere, the current thumbnail is a generic bright pink square with the word "music" slashed diagonally across it. To have the actual tagged thumbnail pic displayed, irrespective of file type would be fabulous!
2; Email notification feature correctly working again. This feature is an invaluable method of advising up to 5 clients when a reboot is about to occur, LAN down etc.. It has been a long time since it worked correctly on all 3 of my servers.
Thanks for setting up Tappin for Global Access, its great to have this up & running again.
Regards,
Liger_M
07-21-2012 08:48 AM
Hello BlackArmor NAS community. Our exciting new firmware update with the upgraded Remote Access service (mobile phone/tablet App support) is not available for download at this time. However, Seagate will post a notice on this forum as soon as it is available later this month (July). We apologize for the inconvenience.
not available...NOT? So errr...is this a joke? I can't see any new releases on BlackArmor NAS 110 site for firmware, except for sg1000-1000.1221 which I just installed because I found out that it doesn't popup in the login page automatically.
Now there's a 1000.1301 which seems to be cooler but there's no link to the download?
Why did we get the release notes then if it doesn't exist?
I would appreciate it if someone could give me the link if it exist, and if not tell what the point was with this Sticky thread. Thanks^^
07-29-2012 10:29 AM
At last a firmware update for the 110. Since purchasing this NAS several months ago I have had a couple of problems:
1. when I connect a dlna certified device and activate the media server on the NAS, the NAS is recognised but after about 10 minutes of playing music the NAS media service seems to crash. the only option is to stop and restart the media service which will give me another 10 minutes of play time until the next crash!
2. folders could not be deleted.
Have just installed the new firmware and the folder delete problem seems to be solved, however the media server is still very unreliable and crashes repeatedly. Quite a pain as this was one of the main reasons for me purchasing this device. Either seagate gets this sorted or it will definitely be my last seagate product.
Looking forward to the next official update.
07-30-2012 12:03 PM
Mind telling me where you saw it? I am still wondering about the first post saying that it is not out but will be...
July is over after tomorrow.
People seem to find it but I see no links from the MOD's post. So help a bro, k? ![]()
07-30-2012 09:06 PM
Does anyone have the firmware update files? For a NAS110? I can't even get a crummy old firmware update, because everything I can download is in an archaic format, or is not a valid image file. I have gotten my drive to talk to iTunes, finally, but that seems to be the extent of its powers. I can't copy stuff to it, or off...I can't access it remotely...I can't get an up to date directory listing (It still shows folders that haven't been present for months).
Alternatively, Seagate: Throw me a freaking bone!!! You've been absent long enough, already!!
07-31-2012 06:57 AM
ymgagnon, the latest firmware update was a limited release and is unavailable again for the time being.
You mentioned in your post the inability to copy files to the drive. Can you provide me with specifics here so that I can help you get this resolved? The exact wording of any error messages would be extremely helpful. What types of files are you usually copying over when this happens? What operating system is in use?
What do you mean when you mention "I can't even get a crummy old firmware update, because everything I can download is in an archaic format, or is not a valid image file." Please elaborate so that we can address this.
When you try to get a directory listing, how do you go about it? Can you include screenshots here that would help me understand better what the situation is?
08-01-2012 12:57 PM
Well, it's 1st of August.
Where is the new firmware?
08-02-2012 12:50 AM
I have a BA 110 and when I try to login to use Global Access, it just returns with "service is temporarely unavailable"..
It has been så for the last two months...
Anyone else with the problem?
08-03-2012 08:22 AM
Hello everyone,
I have updated the original post that began this thread.
08-13-2012 12:32 PM
08-13-2012 02:09 PM - edited 08-13-2012 02:10 PM
08-16-2012 12:35 AM
Hello,
mid-August is over. The new firmware is not available at the product support pages - where can be downloaded please ?
We hope that the service of remote access - Globall Acces will work again !
08-16-2012 07:39 AM
One of my more astute clients has discovered (not from this thread, I hasten to add!) that Nas 220 firmware 2000.1331 is now available.
Where are the release notes, Seagate?
What does it fix?
08-16-2012 09:42 AM
alesek1 wrote:
Hello,
mid-August is over. The new firmware is not available at the product support pages - where can be downloaded please ?
We hope that the service of remote access - Globall Acces will work again !
The latest firmware for the BlackArmor NAS drives is now available. Choose your device here, then select the Downloads tab:
http://www.seagate.com/support/external-hard-drive
08-16-2012 09:50 AM
Nice one. Is there updated release notes to go with or just the ones that went with the limited release? any changes since then? Thanks
08-16-2012 09:52 AM
I'm working on getting the release notes, if they are available. They'll be posted here as soon as possible.
Thank you for your patience.
08-16-2012 10:34 AM
Ok great. Thanks
08-16-2012 01:30 PM
Here are the release notes for the TappIn firmware updates:
08-16-2012 01:34 PM
Sounds good, fingers crossed. Thanks for letting everyone know.
08-16-2012 01:38 PM
My pleasure. Let me know about any issues you might be running into, I'll help you out.
08-17-2012 03:49 AM
Hello,
the download of the firmware from web doesn't work to me. See the attached picture. Is there anybody with the same problem ?
Is it possible please to pass me the latest firmware for NAS 220 by other way ?
08-17-2012 05:41 AM
Did you purge your browser's cache? Have you tried a different browser? Did you try downloading the firmware update from a different computer?
08-17-2012 07:25 AM
Do you have javascript disabled? I think it might be using javascript for the pop up window. It should look like the attached image in chrome and FF. After accepting policy etc it should give you the link to download the image
08-20-2012 12:49 PM
08-21-2012 12:05 PM
ok, managed to get the update which is 1000.1321 Have already in stalled and will check the DLNA media server functionality..... hopefully the issue has been solved!! Will report back soon. Standby................
08-22-2012 11:50 AM
Unfortunately exactly as I had feared, DLNA media server still unusable. I would have thought, that after so long since the last stable update, and so many complaints about the poor functionality of the media server (you only need to google), this would have been one major point to address. Such a shame, could be such a good product.
DLNA server shuts down on its own in regular intervals ranging from 5 to 15 minutes. The only way to reset it is to log into the WEB interface as admin, uncheck the box of the media server, click submit, recheck the box and re-submit. The server then operates ok for the next 5 to 15 minutes or so, after which the media server crashes again. This is not a DLNA problem on the client side as I have tried this now with 3 different devices, both over WIFI and cable:
Pioneer X-SMC5 Hifi
Samsung galaxy s running Bubble PNP
IMAC running XBMC
For goodness sake Seagate will you please either get your DLNA server running properly, or stop marketing your products as being DLNA compatible. I am extremely disappointed.
08-25-2012 03:11 PM
My BA 220 with the new firmware worked for all of 5 minutes with iTunes, pathetic.
08-25-2012 05:49 PM
When DLNA worked, did it work with mkv files?
08-26-2012 04:52 AM
Never checked, sorry.
08-26-2012 02:51 PM
Hello, I have not done very last update but previous one which contains the same functionalities (same changelog) and I'm able to do the following things through the network (all devices connected to the router) :
- Play a NAS 110 mkv file on my LG TV (note that it is also posible to connect the NAS directly to the TV !)
- play a NAS 110 mkv file on my LG BLU-RAY player ;
- Play a NAS 110 mkv file selected with my phone GALAXY S (ALLSHARE SAMSUNG application) on my LG TV (selected through ALLSHARE too) - that's very funny to be able to launch a movie on the TV through the mobile !
The only trouble I have is that sometimes when my computer is started the LG TV doesn't give acess to the DLNA (but the LG BLU-RAY player always does !), there is probably a conflict with NERO or POWERDVD media server functionalities.
So if according to your troubles, it is probably not a software problem but a hardware or network one.
The main issue I have (in addition to trouble explained above) is that LG TV doesn't play subtitle from DLNA mkv movies (.srt included), the LG BLU-RAY does but doesn't display properly 3D MKV subtitles.
Olivier
08-28-2012 06:49 AM
I have just updated my NAS420 with fw 4000.1411 today and I am still not able to delete the .tb folders and files .jpg.jpg created in them.
How can you announced something which the update is not doing?
How long do we have to wait until we can delete these annoying folders and files?
It looks not as a serious support for customers.
08-29-2012 01:30 PM
FSkySw wrote:
I have just updated my NAS420 with fw 4000.1411 today and I am still not able to delete the .tb folders and files .jpg.jpg created in them.
How can you announced something which the update is not doing?
How long do we have to wait until we can delete these annoying folders and files?
It looks not as a serious support for customers.
If you delete the share, then recreate it, the issue should be fixed. Let me know how it works out.
09-09-2012 01:12 AM
can we expect a solution to the DLNA media server issue anytime soon?
10-02-2012 02:48 PM - edited 10-02-2012 02:55 PM
firmware working fine for me for my BA220, in general. I don't know if I use the itunes server as intended. my library is stored on the nas but accessed via my windows 7 laptop with no issues. slightly slow sync with my ipod but that's partially down to itunes as well. I'm guessing that most people have the itunes library on the computer and the nas provides a bridge to the library? not sure but it works the way i required it to work.
my tv (sony bravia) accesses my network over wifi and the nas via ethernet, no real issues accessing music library mentioned above directly on my tv, takes a little bit of time to list all the albums via that view due to the number of them.
never had a problem playing video files from nas directly to tv. the odd file but probably due to my tv more than anything. i did notice that when you delete the .tb folders my tv can't find the video files etc until the nas re-generates the .tb folders. i don't know exactly what they were intended for but with them it works, without it doesn't! so they remain ![]()
also no problems playing anything really on my android phone using bubble upnp and mxplayer.
2 issues i have found:
a) i get email notifications for the shutdown saying "will shutdown in 0mins" which kind of indicates that a different time might have been intended to populate this field i.e. from a scheduled shutdown. I would really like to be able to do this, it can shutdown via web interface and notify when, it has a clock built in but no link between them to schedule this......unless i have missed something!?
b) i have the xbox compatibility option ticked in the media service section. my xbox finds the nas and all folders. displays pics fine and music works fine. But after navigating through the video folders (not via media center - as no windows machine in between) it can't list any of the video files?!
this isn't a major problem for me as generally my tv plays everything i need directly but on the odd occassion it doesn't the xbox usually did, so handy backup to have. also if this is an issue and not just me missing something then would be good to know for those who are looking to stream primarily via the xbox.
*** I have been playing about with this just now and managed to find one clip within that does play on the xbox out of all of them which is a WMV, all others are either MPEG-4 or AVI. MPEG-4 files are actually listed but unable to play. AVI's are nowhere to be seen. this might be a limitation of the xbox, previously it worked streaming from a windows 7 machine which may have been doing some form of decoding on the fly. if anyone knows would be handy to know.
any ideas?
thanks
10-19-2012 04:37 AM
If you are talking about deleting the share thru the nas manager. This is impossible as I have already a lot of data in this directory and I can not loose them.
Do you have another solution ?
11-20-2012 04:22 PM
I downloaded the firmware update and I got a page of letters/characters/jibberish... what is going on with this product? has the firmware been released? if so, please post a link that works.
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