Momentus XT, Momentus, Momentus Thin, MobileMax, and other notebook drives

[kuttiraja]

Hi,

Today i got a seagate internal HDD for my laptop(as my older internal HDD is crashed). When I connected with the laptop and try installing Windows XP and found the below error while partitioning and formatting.

"Setup cannot continue, the disk may be damaged".

Setup cannot detect a hard drive....

Can anyone help me in solving the same...

I am really upset when i find this error with my new HDD, and its really disguisting,

Thanks

Kutti

[Klok]

Hey,

Can you confirm that the drive is correctly detected in your bios/efi. Other than that HDD sometimes need to be partitioned and formated before trying to install, like in the case of a repair cd from the laptop manufacturer.

Good luck,

Klok

[kuttiraja]

Hi Klok,

Thanks for replying.

Yes, HDD is detected in Bios and i could see the Seagate series in the boot order.

Yes I agree, we need to partition before install, when i format the partition, am getting the error " disk may be damaged" :-(

[kuttiraja]

I am waiting........... anyone have any solution... please help me... am really in a bad situation to know abt the solution.........

[Klok]

Any diagnostic possible, like pluging it into a bootable computer.

Other than that, downloading Seatools for dos and making a bootable CD-rom to have your HDD check before continuing is an other logical step.

Klok

[kuttiraja]

Klok,

I didnt get your point "and making a bootable CD-rom to have your HDD check before continuing ".

Are you asking me to boot windows from CD and run the seatools????

[Klok]

Actually,

Seatools can be run from it own environment.

Download the DOS version,

It will give you an iso that can be burnt into any CD/DVD

Then use this CD/DVD to boot the system with the hard drive and make run a quick test.

Before proceeding, reading the manual/tutorial is advised, there is more information than i care to type.

Klok

edit: typo

[kuttiraja]

OK fine. Now, I got your point. I am not much aware of the seatools. just one more question, the CD/DVD which u mentioned will be bootable? or do i need to use this CD/DVD in another working system to check the faulty HDD?

Thanks for the direction, I will surely go thro; the manuals before i do any step

[Klok]

You use the CD/DVD to boot in the same system that  hold the hard drive that you want to test. From there you should able to perform a few test.

Klok

[WiseDrive]

---

kuttiraja wrote:

Hi,

Today i got a seagate internal HDD for my laptop(as my older internal HDD is crashed). When I connected with the laptop and try installing Windows XP and found the below error while partitioning and formatting.

"Setup cannot continue, the disk may be damaged".

Setup cannot detect a hard drive....

Can anyone help me in solving the same...

I am really upset when i find this error with my new HDD, and its really disguisting,

Thanks

Kutti

---

In all fairness, please do not assume that forum readers and posters are all knowing gods who have the equivalent of Carrier IQ installed in your brain and your PC.

There is no information on what computer you installed it in, how it was installed, what you did to percipitate the error?

The immediate question --- did you install it in an old machine that is not AHCI supported? Or enabled by default?

How about giving us basic facts, screen shots, videos, and doing a bit of testing like like installing the drive in an external housing and see if it works?

[kuttiraja]

WiseDrive,

Please find my reply inlined

In all fairness, please do not assume that forum readers and posters are all knowing gods who have the equivalent of Carrier IQ installed in your brain and your PC.

 Yes I agree with you. But at the same time, many of us might have come across the same issue and they can guide us right?

There is no information on what computer you installed it in, how it was installed, what you did to percipitate the error?

OK, Please find the details

I've fitted my HDD in HP Pavillion DV2000 Series, and used my XP bootable CD for the installation. And when it asks for the partition, i have give 50GB for C: and the remaining to D: and try formatting C: and got the error as "disk may be damaged"

The immediate question --- did you install it in an old machine that is not AHCI supported? Or enabled by default?

I hope HP Pavillion is not an old machine, and am not aware wat is AHCI. can you please spare some time to how can i check whether its enabled or not.. or should it be enabled? 

How about giving us basic facts, screen shots, videos, and doing a bit of testing like like installing the drive in an external housing and see if it works?

I dont have any screenshots/videos. I will try capturing the same for the next time.

Installing the drive in external hosting--- you meant to say by connecting this HDD as secondary in another computre for formatting? I have this option in mind. but thought of checking in the forum, if there is any other solution....

Really, thanks for your time to reply me. let me know if you have any solutions for me

Thanks

Kutti

[WiseDrive]

The DV-2000 is circa 2006.

Running Windows XP.

http://www.notebookreview.com/default.asp?newsID=2925

Could it be that machine do not support disks larger than 320 or 160GB?

The specs here say it came with an 80gb drive:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=...

Diagnostics procedure:

A) Get the specs for the chipset

B) See the largest hard drive supported from specs.

C) If your drive exceed capacity supported

- Check for a BIOS upgrade that MIGHT be available and MIGHT increase it (fat chance).

D) If the drive size is supported.

Check the AHCI issue.

XP do not come with AHCI drivers, and it has to be manually Nlited into a new disk to make it work.

Instructions are here:

http://komku.blogspot.com/2007/11/integrate-driver-into-windows.html

Under such circumstances, your statement:

"I am really upset when i find this error with my new HDD, and its really disguisting,"

Is uncalled for.

There is nothing known to be wrong with your hard drive.

[kuttiraja]

I checked in one of the site, that this model supports 500GB SATA.

http://www.howtogeek.com/forum/topic/hp-pavilion-dv2401tu

 that's why i went for 500GB.

Are you sure the above model DV2401TU doesnt support 500GB? if so, on which model can i check whether my HDD is working or not???? :-(

[WiseDrive]

---

kuttiraja wrote:

I checked in one of the site, that this model supports 500GB SATA.

http://www.howtogeek.com/forum/topic/hp-pavilion-dv2401tu

 that's why i went for 500GB.

Are you sure the above model DV2401TU doesnt support 500GB? if so, on which model can i check whether my HDD is working or not???? :-(

---

Do you have a DV2401tu or do you have a generic DV2000?

Why can you not post your ACTUAL model number, including facts like BIOS, drivers, etc.?

What version of BIOS?

How about dealing with facts and not speculation?

My standard test:

If your XT works in a recent (less than 1 year old dated by the chip inside) SATA  housing.

There is probably nothing wrong with the drive --- look for the fault in your laptop / drivers / software.

[kuttiraja]

DV2401TU is the model

[WiseDrive]

---

kuttiraja wrote:

DV2401TU is the model

---

Then  why didn't you tell us that to begin with?

Follow the diagnostics routine --- what BIOS version?

Is it updated to the latest one?

Then do AHCI diagnostics --- I bet that is where your problem is.

If you are unable to do that, the best bet is to return the drive.

It is likely beyond your ability to install this drive with XP even if it is supported.

nLite  AHCI drivers is not a trivial exercise.

[kuttiraja]

K, please find the BIOS Details

Notebook Model: HP Pavilion dv2000(GJ175PA), but the label says dv2401TU :-(

Processor type: Geninue Intel CPU T2080

BIOS version - F.39

[WiseDrive]

---

kuttiraja wrote:

K, please find the BIOS Details

Notebook Model: HP Pavilion dv2000(GJ175PA), but the label says dv2401TU :-(

Processor type: Geninue Intel CPU T2080

BIOS version - F.39

---

Great.

Now go on the HP site and see if that is the latest BIOS released for your machine.

Oh... another question:

Are you using a legal and original disk (CD) Windows XP from MIcrosoft ?

If you are not, then begin there.

[kuttiraja]

Thanks for all your suggestions, i will check all those and get back soon with the updates.

Thanks again

Kutti

[Klok]

Just to be sure Kutti,

You did a little google search with "Setup cannot continue, the disk may be damaged", didn't you??

Klok

[WiseDrive]

---

Klok wrote:

Just to be sure Kutti,

You did a little google search with "Setup cannot continue, the disk may be damaged", didn't you??

Klok

---

Actually the relevant data point is here:

---

kuttiraja wrote:

Setup cannot detect a hard drive....

Can anyone help me in solving the same...

I am really upset when i find this error with my new HDD, and its really disguisting,

Thanks

Kutti

---

The fault is with a user that did not know what they are doing who is quick to blame Seagate for their problems.

-------------------------------------------------

Resolving "Setup did not find any hard disk drives" during Windows XP Installation

One of the most popular topics among our readers is installing Windows XP on your new Windows Vista computer – sometimes for compatibility reasons, but also because a lot of people just don’t like Vista very much.

The problem that people keep running into left and right is getting to the point where XP starts to install and getting the message “Setup did not find any hard disk drives installed in your computer”. This error happens because your new computer has a storage controller that isn’t supported natively in XP, usually an SATA (Serial ATA) controller."

http://www.howtogeek.com/howto/windows/resolving-setup-did-not-find-any-hard-disk-drives-during-wind...

[Klok]

You know, automatically blaming the user is kind of counter-productive. I'm still surprise to see people asking question on this board.

@KuttiRaja: Be sure to post back if you have found the solution. I'm obviously not the only one interested in it...

Klok

[WiseDrive]

---

Klok wrote:

You know, automatically blaming the user is kind of counter-productive. I'm still surprise to see people asking question on this board.

@KuttiRaja: Be sure to post back if you have found the solution. I'm obviously not the only one interested in it...

Klok

---

Automatically blaming Seagate is OK for you, I see.

Almost certainly the issue is lack of SATA drivers in Windows XP....

[Klok]

I was trying to factor out any defect with the hardrive, but your approach was right too, just totally in the other direction.