06-22-2011 02:47 PM
I have a Maxtor Basics 500GB USB 2.0 External Desktop Hard Drive. I never had any problems with the hard drive until yesterday. My computer(s) do not reconize it anymore. I’ve tried changing USB cable without success.
06-23-2011 08:03 AM
Please try our external drive troubleshooter - http://www.seagate.com/www/en-us/support/troublesh
If the troubleshooter doesn't resolve your problem, could you please post the report from Microsoft's UVCView utility?