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sabrewolfe
Posts: 1
Registered: ‎08-20-2011
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320GB expansion drive troubleshooting power on but not registering

I'm having a bit of trouble with my expansion drive. The light indicator comes on so it gets power. The usb cord works. (tested it on another item) It doesn't feel or sound like the drive is spinning and when it first boots up there's a beeping noise. Seatools for Windows also shows that the hard drive is connected. Could this be some sort of mechanical issue if so is my data salvageable? If it's a software issue hopefully it's an easy fix there's a lot of important files on there I can't afford to lose.

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fzabkar
Posts: 4,651
Registered: ‎01-27-2009
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Re: 320GB expansion drive troubleshooting power on but not registering

The beeping noise would suggest that the drive has a seized spindle motor, or is suffering from a stiction fault (heads stuck to platters). Alternatively, if the drive is powered from the USB port, then it could be that the port is unable to provide the current required to spin up the drive.