Maxtor BlackArmor 160GB (purchased in 2009)
Serial number (edited to comply with forum rules)
Launcher version .4.02.03018
Windows 7 Professional 64-bit
1. Plug drive into USB port.
2. Launcher automatically runs.
3. Enter Password to Unlock
4. Get USB Device Not recognized error.
Ran UVCView.x86.exe, found one device with error
FailedEnumeration - Unknown device
Below is info in right hand window:
---===>Device Information<===---
ConnectionStatus: FailedEnumeration
Current Config Value: 0x00 -> Device Bus Speed: Low
Device Address: 0x00
Open Pipes: 0
*!*ERROR: No open pipes!
===>Device Descriptor<===
*!*ERROR: bLength of 0 incorrect, should be 18
bLength: 0x00
bDescriptorType: 0x00
bcdUSB: 0x0000
bDeviceClass: 0x00
*!*ERROR: Device enumeration failure
This device was working the night befor on Windows XP and 2 days before on same machine now having problems.
Running drive test discovers no problems.
I tried pluging into other ports on the machine but can't get the machine to recognize it at all
after it is unlocked. Before it is locked, the system sees it and I can see the default files and
run Launcher.exe just fine.
What else can be done here?
