08-23-2011 06:45 AM
I recently purchased an Ultra-Portable GoFlex Pro USB 3.0 external drive and installed it on my Windows 7 machine. Everything seemed to work fine (except for the Dashboard trying to find Home Network products every once in a while) until I noticed the slow system reboots. Closer inspection revealed the BIOS did not recognize the drive in it's boot configuration. I tried every port on my machine (Alienware M17x R3) and changing some USB configurations. Would this be a hardware problem with my laptop or the drive itself?
Any help would be appreciated, thanks.
08-23-2011 11:57 AM
Do you have another system you can connect the drive to? If it won't boot with this one, either, then everything points to it being a drive problem and you'd want to exchange the device.