09-16-2011 09:00 PM
I could really use someone's help.
I am trying to use this device at school to save projects made with Final Cut Pro.
They use Macs. Don't know what OS, but probably fairly new.
When I try to use it, it wants to download a driver or something.
I can't download anything to the computers at school!
The computer asks for an admin name and password and they are not about to give us that info.
I emailed alledged tech support, and they were absolutely useless. Surprise.
I'm not very tech savvy, but I'm reading something about reformatting the hard drive.
Would that work?
I don't really care about using it on a PC at this point. I don't want to back up my computer onto this hard drive.
I just want to save my school work.
Or should i just send it back for a "real" hard drive?
I appreciate any advise anyone can give me.
09-21-2011 12:41 PM
Can you post your Product Number [P/N] here, or PM me your serial number?