Reply
Visitor
mgb57
Posts: 1
Registered: ‎02-01-2012
0

GoFlex 2TB not starting

I've had no luck with the GoFLex 2TB and am about to give up.  I returned the first drive under the warranty program because it just quit working.  After 3 wks of waiting I received the 2nd unit and started to transfer files and immedialty started experiencing problems.  (I was a little disappointed that the replacement drive was a repaired item so maybe I'm just inheriting another broke drive!)

 

First started drive ran Seagate tests and everything looked great

 

Started copying files and the command never finished because destination could not be found

 

rebooted PC and couldn't find the drive

 

looked in devices folder and the drive is there but not accessible (codse 10 code item won't start)

 

reinstalled chipset drivers to ensure I had intel drivers, still nothing

 

I noticed the power adapter is USB 3.0 but the cable supplied has a USB 2.0 connector (I think 3.0 is backward compatible to 2.0 so I don't think this is the problem) 

 

Any ideas on how to get this thing to work?

DT
Visitor
DT
Posts: 5
Registered: ‎02-02-2012
0

Re: GoFlex 2TB not starting

Unfortunately their only solution to this is to have you pay for yet another replacement drive as they seem to down right REFUSE to allow the driver to be downloaded. I'm on my 2nd drive and it worked fine until today. I plugged it in and it started beeping and now code 10 error AGAIN! Didn't drop, knock over, hit, etc. I even built a little bracket on my desk to ensure it wouldn't move as they are very fragile and still same issue as my other one. Now that I've got 1.34 TB of data on it AGAIN, same issue. I think the drives are just faulty and they should refund everyone their money back, plus the cost of the replacement drive that was under warranty. Good luck getting it fixed without having to replace it, if you manage that please post as I'd surely like to know how.

Visitor
sylina38
Posts: 1
Registered: ‎03-25-2012
0

Re: GoFlex 2TB not starting

Having the exact same issue.  Same issue all over the forum and yet to find a possible fix for it.  Please post if you find one.