03-01-2013 10:19 PM
so I purchased an old Seagate 1TB goflex hard drive from a friend because he lost the power cable and has since had any need to use it.
However, upon testing it with a new power cable I had, I have discovered that it doesn't boot up, is not even seen by my laptop. The symptoms are as follows:
1 - I plug in the 1TB to my laptop and says installing drivers, after a few minutes, like 5, it says installed Initio default controller is successfully installed. Only problem is, I still can't enter or use the hard drive
2 - While its installing the default controller I notice that when I touch the hard drive I feel no spin up movement or sounds for that matter, tis dead cold
I carefully opened up the plastic case and plugged the hard drive directly into my desktop computer to see any difference and nothing
Does anyone know of a fix for this? Can I at the very least send this thing in to get a replacement warranty on the hard drive itself? I don't really care for the cables. Can anyone help me?
03-01-2013 10:35 PM
If you plug it in with a direct SATA connection and get nothing it doesn't sound promising.
As for warranty, I don't know whether you should be chasing Seagate or the "friend" that sold you a dud drive.
03-01-2013 10:41 PM
Well, I certainly know what you mean, but he was sincere and he only charged me a small 25$ for the whole thing so (and now I know why)....too small a charge to try and scam me.
I don't mind waiting if seagate can but I'm really just wondering if I can send in the bare naked drive removed from the plastic case or if its even covered at all. I've sent in internal hard drives before and seagate has never left me as the new guy in the prison showers with my pants down....or left me hanging in the wind, take your pick
03-01-2013 11:02 PM
is is just a community forum, so you'd have to talk to Seagate for warranty.
03-02-2013 12:37 AM
Well i'll try seatools. I used a while ago for a problem that ended up not even needing it, (pure irony) but I'm leaning towards the It-won't-help scenario because the hard drive won't spin up.
I'll try anything within reason if it gets it working
Oh and i'm sorry if i posted in the wrong board asking for warranty help or the like