Barracuda XT, Barracuda, Barracuda Green, DiamondMax and other desktop SATA and IDE drives

[mencius]

The drive is making these clicking noises every minute or so when it is idle. Not very loud, but definitely noticable and annoying. Is it normal for this drive?

I've uploaded a recording of the sound here, it's around 2:20

http://www.mediafire.com/?kh67j7vh9u30lcn

Thanks.

[Cantbecanit]

It might be a power issue, or maybe even placement, which way do you have operating, i.e horizontal,vertical,inverted etc. does sound like a head parking though, mind you I was lucky to hear it, the minute I went to play it she stuck the washing machine on spin, women huh.

[mencius]

It's horizontal in the case secured with 4 screws.

[Cantbecanit]

Label side up?

You might want to check the leads for bends and connection, other than that it's feasable that the drive has a bug, if that is the case I would set it aside for now as there seems to be a number of customer's having issues with those 2TB drives, I say set it aside as if and when it is established there is a bug it will be better to have the drive you bought and flash it than send it in and get a refurb in exchange, don't leave it too long though if you don't see a solution within the next two month's, it doesn't sound like clack of death, but does sound like the drive is doing something that it can't complete fully, hence the retry sound, if you can try it out as an external, if it doesn't do it then at least you will have some idea that it might not be the drive and could just be a Windows thing or even other hardware causing it, one thing I always do when anything like this happens is to reseat everything in the PC, not saying this will cure it, but if you have ten minutes to spare there's nothing to lose trying, good luck.

[mencius]

Hi Cantbecanit,

Thanks for your replies. After reading the other thread about this model failing/not detected, I bought a Hitachi drive instead.

[Cantbecanit]

That's understandable and not a problem, if that gives you any trouble later on can you pop in and mention it, it help's to see if there are similarities between brands.

All the best.

[jascro]

I recently purchased two of these drives and have noticed the clicking, at first I wasn't worried or bothered but now I'm starting to wonder just how long they're going to last.  I don't know if just one or both are making the noise but it's good to see I'm not the only one who has noticed it.

It's not caused by power supplies or incorrect installation, there's some sort of issue with these drives and I for one would like an explanation, as I'm sure many others would too.  The only time I've heard drives make noises like this is when IBM (Hitachi) drives used to develop what became known as the 'IBM click of death'.  I haven't had a drive fail for years (since IBM drives) and I'd really like to avoid going through that again.

Please, can someone at Seagate look into this before it becomes an epidemic and tarnishes the brand.  Just think what's going to happen if you ignore it and thousands of people end up with dud drives...

[Cantbecanit]

The brand is tarnished with the 11 series drives, as I've been here helping since I've seen a few posts that are obviously competitors making the brand look worse, not you btw, but it would help to know what hardware yours is running on as old tech isn't always 100% with new tech, and it would seem #1 competitor WD aren't without their own issues as drives get larger.

[jascro]

The two I purchased are in a brand new Buffalo Linkstation Pro Quad NAS, the clicks become noticeable as soon as the unit completes booting (once all the head movement of the bootup process has completed). Specific model of the NAS is LS-QVL/E running firmware revision 1.41.  I had planned to start with two and add another two later on and perhaps look at a RAID5 setup, now I don't know what to do.

I think enough people have made mention of this now that it warrants serious investigation by Seagate.  I am merely a consumer, have no affiliation with any manufacturer of any kind - I just want what I have bought to work well and reliably, sounds simple but seems far from it.

I'm still not sure if it's just one of the two or both, could isolate them and find out if required or helpful.

[Cantbecanit]

Have a look here http://forums.buffalotech.com/t5/Storage/LS-QVL-E-Setup-trouble/td-p/59050 note it's WD drives they are using this time.

Here's some more http://forums.buffalotech.com/t5/Storage/What-specs-of-Hard-Drives-will-work-in-Linkstation-Quad-LS-...

Here is a link to give you more reading    http://www.google.co.uk/#sclient=psy&hl=en&site=&source=hp&q=LS-QVL%2FE&aq=&aqi=&aql=&oq=&pbx=1&bav=...

Hope you get some sort of fix for it, but I would be looking at Buffalo rather than Seagate right now tbh.

[jascro]

I've not had any problems getting the Linkstation working, that side of things is all fine, both drives present and accounted for, it's just this darn clicking that isn't right.

I'm absolutely certain that if I take them out and power them up outside of the linkstation, I'd get the same clicking, it's just too reminiscent of the IBM issues of past but the drives are, for now, still actually working.

The Linkstation doesn't do anything odd or bizarre to drives, formats, partitions and puts linux on them, that doesn't sound like a reason for them to inexplicably click.

[Cantbecanit]

If you can get them out without invalidating anything I would do that and test them as internal drives if only to take the Buffalo unit out of the picture as a problem.

If they still click look to return them, it's too much money to simply say oh well.

[sp5it]

Mine after 15 hours of use as backup drive is also clicking when idle.

What a crud!

Again problems with Barracuda.

RMA or is any chance firmware update will correct this?

Mike

[Cantbecanit]

You don't say what you are running it in mate, is it a slave to the PC or a NAS, simple backup, raid? you can't just blurt a message like that and expect answers when nobody knows anything other than it clicks, working visible HDD's that click are normally victims of bad PSU's that don't supplt stable juice to the drive.

Now, if you'd like to tell us the PC's specs and how old it is we might be able to help figure this one out for you.

[sp5it]

P5K Premium, E8400, 650W Corsair PSU measured yesterday with DVM to check voltage and oscilloscope to see if are any spikes or noise on incoming voltage under load.

Three diffrent HDD's are working OK, no othe problems with this machine.

Only problem is this new barracuda. On idle it is clicking time to time.

Seatoools can't even get SMART values from this so-called HDD and HDD is not passing short DST.

So? Computer failure or HDD?

Mike

[Cantbecanit]

If it's failing the short test and you are sure it's the drive causing it you should RMA it, however humour me and just connect that drive on it's own or with it as a single slave if there's no O/S on it and use seperate rails from the PSU, i.e no more than one unit per power plug and see what happens then.

If you are using an enclosure, check it supports drives of that size, a lot don't and many ppl miss it thinking a dock is a dock when they aren't I'm afraid.

[sp5it]

Mine got 8 badblocks just from being idle since yesterday. Just connected, no operations on HDD. Clicking time to time.

Mike

[Cantbecanit]

Did you run it on it's own or with the other 3 drives still connected?

Can you download Sentinal and post the results of temps,health and the drive condition page please.

[Qwerty]

I have exactly the same problem as the OP with my new (week old) drive of this type.

Bought this instead of the (for me) obvious choice WD20EARS as the specs of the Seagate drive are better and also the rating on Newegg was higher (so I assumed at least no higher failure rate than the EARS).

However, the clicks are a bit irritating and possibly damaging for the drive.

Sympthoms: a clicking sound every 15 to 20 seconds, only when the drive is idle. It seems that the first few clics (after the drive becomes idle) are louder.

Modern hardware, built in coumpter case (horizontally) and tried different cables, no overclocking, no SMART errors, etc.

Aside from the clicks the drive is working fine so far.

[Cantbecanit]

Need specs to be objective about it.

[Qwerty]

I'm just reporting the issue here (drive had the last firmware BTW).

What is the use for you to know that I use a Gigabyte board? I already gave a clear indication in my previous post that I tried all the trivialities (power, cables, connectors, etc.) that are mentioned here.

As said, drive is firmly build inside compouter case, temperature 37 degrees Celsius and computer has always worked flawlessly. Power supply is big enough.

Conclusion: this is a drive issue. If more people have this problem it might be a structural issue. It seems that more people notice this issue. So Seagate might/should take a look at it.

[Cantbecanit]

Do you tell the Doctor he has to guess where it hurts?

I need specs so that I don't waste 5 pages of replying on something that could've been identified in one post, I see a reluctance to name what you are using it with especially the psu, it's big enough hardly tells me anything does it, now if you'd like help please do as I ask, otherwise sit and wait a month and wonder why nobody answered you.

BTW 37 degrees is not good for a drive, and no name psu's have always created problems.

[Qwerty]

I don't want and never asked help from you, I just want to report the issue here.

I find your comments basic and not very helpful (possibly only helpful for absolute beginners).

For your info: 37C is the most normal temperature a hard drive can have. Here's some reading:

http://www.google.nl/search?sourceid=chrome&ie=UTF-8&q=hard+drive+temperatures

[Cantbecanit]

Mate, first rule of electronic's, the cooler it is the better it run's and last's, heat kills circuit's despite what your link says.

So I'm basic then? well what does that make you considering you can't sort out the issue yourself, oh and btw, another rule of thumb, start at the begining, who needs a new engine when they only had a dead spark plug, but you suggest I should be more informative, well perhaps the fact I do the basics first means ppl don't need long lists of meangless data as a reply to sort through eh.

And still you won't list what you fried it on, so one can only conclude you are running it on a $2 motherboard with a $1 psu and wondering why you have killed it.

Anyway, read up, this is for support not for folks like you to come highlight how big bad Seagate have sold you a duff drive, how do we know you haven't hit it with a static charge or not installed it properly? all we have is you saying yours is broken and then refusing to say how and what you did to it since installing it.

Be my guest to run along and spread the word how bad these eco drives are, be sure to look at all the other eco drives and how they fail when someone thinks a $60 drive is a $300 raid class drive.

Perhaps we should make you the Guru being as how knowledgeable you sound, fancy it, wading through threads trying to guess what ppl might have missed or lied about and still provide a fix, I don't get all of em right all of the time, but there have been many thankful folks who've been most happy with my help over the last 30 months.

BTW YOUR CLICKING IS MOST LIKELY BAD POWER, THAT'S WHAT HAPPENS WHEN YOU USE CHEAP FUEL IN A CAR, IT MISFIRES.

[gonzajg]

Hi, i'm having the same problem. Bought it last week.

Specs:

Asus p8p67 MB

8 gb gskill (2x4gb)

intel i7-2600k @ 3.4Ghz (factory default) processor

nVidia gtx 460 SE

Powercooler ps-600ss 600w PSU

and of course Seagate 2tb ST2000DL003 as primary and only drive (CC32 firmware)

Tried already:

- All seatools test (all OK)

- HD tune pro (all OK)

- updated BIOS

Still getting random clicks when the drive is idle.

thanks!

[jalo3d3]

hello,  i have the noise "clicking'' ''clacking''   noise at idle. : (
any news ?
i past test like sentinel, seatools and perfect disk
and the SMART areas say is all okey.

some Specss:

biostar gx790
8 gb ozzgold (4x2gb)

amd phenom 2 3.4G (factory default) processor

radeon 6950
PSU : Thermal take tr2 700w

Seagate 2tb ST2000DL003 CC32 firmware

i have orhers disk seagate of 2tb but 32mb sr2000542as
and this disk dont have this clickin idle noise.

soo. the anwers is ?
i wait for a fix?
is this normal ? i dont think soo. y have 4 disk ( hitachi, samung, WD, and any with this rare behavior.
i seend to the manufacter? i mean seagate for other disk?


sentinel log.
++++++
++++++
 System Information
   --------------------
    Windows Version  . . . . . . . . . . . . . . . . : Windows 7 Ultimate Server (Terminal Server Edition)
    CPU Type & Speed #1  . . . . . . . . . . . . . . : AMD Phenom(tm) II X4 955 Processor, 3200 MHz
    CPU Type & Speed #2  . . . . . . . . . . . . . . : AMD Phenom(tm) II X4 955 Processor, 3200 MHz
    CPU Type & Speed #3  . . . . . . . . . . . . . . : AMD Phenom(tm) II X4 955 Processor, 3200 MHz
    CPU Type & Speed #4  . . . . . . . . . . . . . . : AMD Phenom(tm) II X4 955 Processor, 3200 MHz
    BIOS Manufacturer  . . . . . . . . . . . . . . . : _biostar 790gx_ - 20090804 
    Physical Memory Size . . . . . . . . . . . . . . : 8191 MB, Used: 2115 MB (26 %)
    Display Adapter  . . . . . . . . . . . . . . . . : AMD Radeon HD 6900 Series
    Display Resolution . . . . . . . . . . . . . . . : 1280 x 1024 (32 bit)
   

   
  -- Physical Disk Information - Disk: #4: ST2000DL003-9VT166 --

    Hard Disk Summary
   -------------------
    Hard Disk Number . . . . . . . . . . . . . . . . : 4
    Interface  . . . . . . . . . . . . . . . . . . . : S-ATA Gen3, 6 Gbps
    Disk Controller  . . . . . . . . . . . . . . . . : Controladora estándar PCI IDE de doble canal (ATA)
    Disk Location  . . . . . . . . . . . . . . . . . : Channel 0, Target 0, Lun 0, Device: 0
    Hard Disk Model ID . . . . . . . . . . . . . . . : ST2000DL003-9VT166
    Firmware Revision  . . . . . . . . . . . . . . . : CC32
    Hard Disk Serial Number  . . . . . . . . . . . . :[Edited: Removed personal information per the community rules and regulations.]
    Total Size . . . . . . . . . . . . . . . . . . . : 1907726 MB
    Power State  . . . . . . . . . . . . . . . . . . : Active
    Logical Drive(s) . . . . . . . . . . . . . . . . : K:
    Current Temperature  . . . . . . . . . . . . . . : 27 °C
    Power On Time  . . . . . . . . . . . . . . . . . : 2 days, 10 hours
    Estimated Remaining Lifetime . . . . . . . . . . : more than 1000 days
    Health . . . . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)
    Performance  . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

    Problems occurred between the communication of the disk and the host 336 times.
      No actions needed.

    ATA Information
   -----------------
    Hard Disk Cylinders  . . . . . . . . . . . . . . : 3876021
    Hard Disk Heads  . . . . . . . . . . . . . . . . : 16
    Hard Disk Sectors  . . . . . . . . . . . . . . . : 63
    ATA Revision . . . . . . . . . . . . . . . . . . : ATA8-ACS version 4
    Transport Version  . . . . . . . . . . . . . . . : Unknown (S1020)
    Total Sectors  . . . . . . . . . . . . . . . . . : 3907029168
    Bytes Per Sector . . . . . . . . . . . . . . . . : 512
    Multiple Sectors . . . . . . . . . . . . . . . . : 16
    Error Correction Bytes . . . . . . . . . . . . . : 4
    Unformatted Capacity . . . . . . . . . . . . . . : 1907729 MB
    Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode . . . . . . . . . . . : 2
    Active Multiword DMA Mode  . . . . . . . . . . . : 2
    Maximum UDMA Mode  . . . . . . . . . . . . . . . : 6 Gbps (6)
    Minimum Multiword DMA Transfer Time  . . . . . . : 120 ns
    Recommended Multiword DMA Transfer Time  . . . . : 120 ns
    Minimum PIO Transfer Time Without IORDY  . . . . : 120 ns
    Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
    ATA Control Byte . . . . . . . . . . . . . . . . : Valid
    ATA Checksum Value . . . . . . . . . . . . . . . : Valid

    Acoustic Management Configuration
   -----------------------------------
    Acoustic Management  . . . . . . . . . . . . . . : Supported
    Acoustic Management  . . . . . . . . . . . . . . : Enabled
    Current Acoustic Level . . . . . . . . . . . . . : Default (00h)
    Recommended Acoustic Level . . . . . . . . . . . : Max performance and volume (FEh)

    ATA Features
   --------------
    Read Ahead Buffer  . . . . . . . . . . . . . . . : Supported, Enabled
    DMA  . . . . . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA  . . . . . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
    Power Management . . . . . . . . . . . . . . . . : Supported
    Write Cache  . . . . . . . . . . . . . . . . . . : Supported
    Host Protected Area  . . . . . . . . . . . . . . : Supported
    Advanced Power Management  . . . . . . . . . . . : Not supported
    Extended Power Management  . . . . . . . . . . . : Not supported
    Power Up In Standby  . . . . . . . . . . . . . . : Not supported
    48-Bit LBA Addressing  . . . . . . . . . . . . . : Supported
    Device Configuration Overlay . . . . . . . . . . : Supported
    IORDY Support  . . . . . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
    NOP Command  . . . . . . . . . . . . . . . . . . : Not supported
    Trusted Computing  . . . . . . . . . . . . . . . : Not supported
    64-Bit World Wide ID . . . . . . . . . . . . . . : 005000C5C036ED9A
    Streaming  . . . . . . . . . . . . . . . . . . . : Not supported
    Media Card Pass Through  . . . . . . . . . . . . : Not supported
    General Purpose Logging  . . . . . . . . . . . . : Supported
    Error Logging  . . . . . . . . . . . . . . . . . : Supported
    CFA Feature Set  . . . . . . . . . . . . . . . . : Not supported
    CFast Device . . . . . . . . . . . . . . . . . . : Not supported
    Long Physical Sectors (1)  . . . . . . . . . . . : Not supported
    Long Logical Sectors . . . . . . . . . . . . . . : Not supported
    Write-Read-Verify  . . . . . . . . . . . . . . . : Supported, Disabled
    NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
    NV Cache Power Mode  . . . . . . . . . . . . . . : Not supported
    NV Cache Size  . . . . . . . . . . . . . . . . . : Not supported
    Free-fall Control  . . . . . . . . . . . . . . . : Not supported
    Free-fall Control Sensitivity  . . . . . . . . . : Not supported
    Nominal Media Rotation Rate  . . . . . . . . . . : 5900 RPM

    SSD Features
   --------------
    Data Set Management  . . . . . . . . . . . . . . : Not supported
    TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
    Deterministic Read After TRIM  . . . . . . . . . : Not supported

    S.M.A.R.T. Details
   --------------------
    Off-line Data Collection Status  . . . . . . . . : Successfully Completed
    Self Test Execution Status . . . . . . . . . . . : Successfully Completed
    Total Time To Complete Off-line Data Collection  : 623 seconds
    Execute Off-line Immediate . . . . . . . . . . . : Supported
    Abort/restart Off-line By Host . . . . . . . . . : Not supported
    Off-line Read Scanning . . . . . . . . . . . . . : Supported
    Short Self-test  . . . . . . . . . . . . . . . . : Supported
    Extended Self-test . . . . . . . . . . . . . . . : Supported
    Conveyance Self-test . . . . . . . . . . . . . . : Supported
    Selective Self-Test  . . . . . . . . . . . . . . : Supported
    Save Data Before/After Power Saving Mode . . . . : Supported
    Enable/Disable Attribute Autosave  . . . . . . . : Supported
    Error Logging Capability . . . . . . . . . . . . : Supported
    Short Self-test Estimated Time . . . . . . . . . : 1 minutes
    Extended Self-test Estimated Time  . . . . . . . : 330 minutes
    Conveyance Self-test Estimated Time  . . . . . . : 2 minutes
    Last Short Self-test Result  . . . . . . . . . . : Successfully Completed
    Last Short Self-test Date  . . . . . . . . . . . : 14/09/2011 09:43:00 p.m.
    Last Short Self-test Duration  . . . . . . . . . : 1 minutes
    Last Extended Self-test Result . . . . . . . . . : Never Started
    Last Extended Self-test Date . . . . . . . . . . : Never Started
    Last Conveyance Self-test Result . . . . . . . . : Never Started
    Last Conveyance Self-test Date . . . . . . . . . : Never Started

    Security Mode
   ---------------
    Security Mode  . . . . . . . . . . . . . . . . . : Supported
    Security Erase . . . . . . . . . . . . . . . . . : Supported
    Security Erase Time  . . . . . . . . . . . . . . : 158 minutes
    Security Enhanced Erase Feature  . . . . . . . . : Supported
    Security Enhanced Erase Time . . . . . . . . . . : 158 minutes
    Security Enabled . . . . . . . . . . . . . . . . : No
    Security Locked  . . . . . . . . . . . . . . . . : No
    Security Frozen  . . . . . . . . . . . . . . . . : Yes
    Security Counter Expired . . . . . . . . . . . . : No
    Security Level . . . . . . . . . . . . . . . . . : High

    Serial ATA Features
   ---------------------
    S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps)  . . . . . . . : Supported
    S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Supported
    S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Supported
    Receipt Of Power Management Requests From Host . : Not supported
    PHY Event Counters . . . . . . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Not supported
    DMA Setup Auto-Activate Optimization . . . . . . : Not supported
    Device Initiating Interface Power Management . . : Supported, Disabled
    In-Order Data Delivery . . . . . . . . . . . . . : Not supported
    Asynchronous Notification  . . . . . . . . . . . : Not supported
    Software Settings Preservation . . . . . . . . . : Supported, Enabled
    Native Command Queuing (NCQ) . . . . . . . . . . : Supported
    Queue Length . . . . . . . . . . . . . . . . . . : 32

    Disk Information
   ------------------
    Disk Family  . . . . . . . . . . . . . . . . . . : Barracuda Green 2000DL003
    Form Factor  . . . . . . . . . . . . . . . . . . : 3.5"
    Capacity . . . . . . . . . . . . . . . . . . . . : 2000 GB (2000 x 1.000.000.000 bytes)
    Number Of Disks  . . . . . . . . . . . . . . . . : 3
    Number Of Heads  . . . . . . . . . . . . . . . . : 6
    Rotational Speed . . . . . . . . . . . . . . . . : 5900 RPM
    Rotation Time  . . . . . . . . . . . . . . . . . : 10,17 ms
    Average Rotational Latency . . . . . . . . . . . : 5,08 ms
    Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/600
    Buffer-Host Max. Rate  . . . . . . . . . . . . . : 600 MB/seconds
    Buffer Size  . . . . . . . . . . . . . . . . . . : 65536 KB
    Drive Ready Time (Typical) . . . . . . . . . . . : 17 seconds
    Average Seek Time  . . . . . . . . . . . . . . . : 12,0 ms
    Track To Track Seek Time . . . . . . . . . . . . : 1,0 ms
    Full Stroke Seek Time  . . . . . . . . . . . . . : ? ms
    Width  . . . . . . . . . . . . . . . . . . . . . : 101,6 mm (4,0 inch)
    Depth  . . . . . . . . . . . . . . . . . . . . . : 147,0 mm (5,8 inch)
    Height . . . . . . . . . . . . . . . . . . . . . : 26,1 mm (1,0 inch)
    Weight . . . . . . . . . . . . . . . . . . . . . : 622 grams (1,4 pounds)
    Acoustic (Idle)  . . . . . . . . . . . . . . . . : 2,7 Bel
    Acoustic (Min Performance And Volume)  . . . . . : 2,9 Bel
    Acoustic (Max Performance And Volume)  . . . . . : 2,9 Bel
    Required Power For Spinup  . . . . . . . . . . . : 2.800 mA
    Power Required (Seek)  . . . . . . . . . . . . . : 12,8 W
    Power Required (Idle)  . . . . . . . . . . . . . : 7,2 W
    Power Required (Standby) . . . . . . . . . . . . : 0,8 W
    Manufacturer . . . . . . . . . . . . . . . . . . : Seagate Technology
    Manufacturer Website . . . . . . . . . . . . . . : http://www.seagate.com/www/en-us/products

    S.M.A.R.T.
   ------------
No.  Attribute                Thre.. Value  Worst  Data                Status                   Flags                                                 
1    Raw Read Error Rate      6      115    100    000005F23948        OK                       Error-Rate, Performance, Statistical, Critical        
3    Spin Up Time             0      90     87     000000000000        OK (Always passing)      Statistical, Critical                                 
4    Start/Stop Count         20     100    100    000000000015        OK                       Self Preserving, Event Count, Statistical             
5    Reallocated Sectors Co.. 36     100    100    000000000000        OK                       Self Preserving, Event Count, Statistical, Critical   
7    Seek Error Rate          30     100    253    00000006414A        OK                       Error-Rate, Performance, Statistical, Critical        
9    Power On Time Count      0      100    100    00000000003A        OK (Always passing)      Self Preserving, Event Count, Statistical             
10   Spin Retry Count         97     100    100    000000000000        OK                       Event Count, Statistical, Critical                    
12   Drive Power Cycle Count  20     100    100    000000000011        OK                       Self Preserving, Event Count, Statistical             
183  Vendor-specific          0      100    100    000000000000        OK (Always passing)      Self Preserving, Event Count, Statistical             
184  End-to-End Error Count   99     100    100    000000000000        OK                       Self Preserving, Event Count, Statistical             
187  Reported Uncorrectable.. 0      100    100    000000000000        OK (Always passing)      Self Preserving, Event Count, Statistical             
188  Command Timeout          0      100    100    000000000000        OK (Always passing)      Self Preserving, Event Count, Statistical             
189  High Fly Writes          0      97     97     000000000003        OK (Always passing)      Self Preserving, Event Count, Error-Rate, Statistical 
190  Airflow Temperature      45     71     59     00001E16001D        OK                       Self Preserving, Statistical                          
191  G-Sense Error Rate       0      100    100    000000000000        OK (Always passing)      Self Preserving, Event Count, Statistical             
192  Power off Retract Cycl.. 0      100    100    00000000000A        OK (Always passing)      Self Preserving, Event Count, Statistical             
193  Load/Unload Cycle Count  0      100    100    000000000015        OK (Always passing)      Self Preserving, Event Count, Statistical             
194  Disk Temperature         0      29     41     00160000001D        OK (Always passing)      Self Preserving, Statistical                          
195  Hardware ECC Recovered   0      35     25     000005F23948        OK (Always passing)      Event Count, Error-Rate, Statistical                  
197  Current Pending Sector.. 0      100    100    000000000000        OK (Always passing)      Event Count, Statistical                              
198  Off-Line Uncorrectable.. 0      100    100    000000000000        OK (Always passing)      Event Count                                           
199  Ultra ATA CRC Error Co.. 0      200    200    000000000150        OK (Always passing)      Self Preserving, Event Count, Error-Rate, Performanc..
240  Head Flying Hours        0      100    253    4DCB00000034        OK (Always passing)                                                            
241  Vendor-specific          0      100    253    0000981A6019        OK (Always passing)                                                            
242  Vendor-specific          0      100    253    0000978FA7BF        OK (Always passing)                                                            

    Transfer Rate Information
   ---------------------------
    Total Data Read  . . . . . . . . . . . . . . . . : 4.494 MB,  4.494 MB since installation  (14/09/2011)
    Total Data Write . . . . . . . . . . . . . . . . : 0 MB,  0 MB since installation
    Average Reads Per Day  . . . . . . . . . . . . . : 4.494,00 MB
    Average Writes Per Day . . . . . . . . . . . . . : 0,00 MB
    Current Transfer Rate  . . . . . . . . . . . . . : 0 KB/s
    Maximum Transfer Rate  . . . . . . . . . . . . . : 121179 KB/s
    Current Read Rate  . . . . . . . . . . . . . . . : 0 KB/s
    Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
    Current Disk Activity  . . . . . . . . . . . . . : 0 %

++++++
++++++

[jalo3d3]

i made a another test, and put the disk, in a thermaltake enclousure case
thermaltake max4 and is clicking : (
and i tourn off all my 4 disk in a only line on the psu thermal take tr2 700w, and is clicking too.
(( and btw, stop figthing men;s! all in here try to help, ))
and i m realy appreciate if anyone can helpme.
thanks.

[jalo3d3]

Hello. : (

[OzSeagateUser]

This sounds a bit like the issue I have just resolved for my ST31000528AS, which had a clicking noise about once per second, accompanied by a glacial transfer rate.  That seems to have been resolved with a firmware update.

See my post here.

[Sunain]

My drive also has a clicking sound which gets quite annoying after awhile. I plug the drive in when I need to backup something but I want to make sure that the clicking is normal use and not a RMA issue. I avoided WD because of the excessive head parking issue but it seems all these green drives these days have *something* wrong with them.

[Cantbecanit]

I'm not a lover of greenies either, there is a substantial price difference between a 5900 and a 7200 rpm drive so one could assume the quality isn't there either, for those using them in enclosures and docks the clicking could be the external or dock doing it if the power isn't instantanious, one way to rule this out is to either have it powered on at boot time, or slave it bare, if the clicking isn't there it's the connection method that is at fault.

[jibjab]

Hello, I am also experiencing a problem of the ST2000DL003-9VT166 periodically clicking while idle.

The drive emits a single click as often as every 1 minute, and only while idle. The clicking even occurs with the drive disconnected from the motherboard, or within BIOS setup. The drive is only a couple of months old, and came with the latest CC32 firmware. I have a good qualty 600W Cooler Master PSU.

Is the drive malfunctioning, and Is this reasonable cause for an RMA? The clicking is very annoying and is strange behaviour for a HDD. I cannot find a review of the drive mentioning this clicking, only a couple of threads here at Seagate.

What happened to the drives of the other people complaining about the problem?

Thanks

[jascro]

All 3 of my drives are still going okay, I just ignore the noises.  To suggest that everyone that has a clicking drive has a faulty power supply is absurd.  While the drives still appear to be okay, it's certainly enough of an issue to steer me clear of Seagate for future purchases.

[user-SVK]

The same problem here.
Getting this 'clicking' sound every 30 secs and only while idle.
Did try in two other PCs - no luck.
Did try in external box - no luck either.

Seems as a HDD issue to me.


My specs:
MB: Gigabyte GA-MA78G-DS3H
CPU: AMD Phenom X4 9550 + Cooler Master Gemin II
RAM: A-DATA EXTREME DDR2 800+ 2x1 GB
Kingston HyperX Low Latency DDR2 800 2x2 GB
HDD: Wester Digital WDC WD6400AAKS-00A7B 01.0
Seagate ST3320620AS 3.AA
Seagate ST1500DL003-9VT16L CC32
VGA: GIGABYTE 9800GTX+ 1GB (256) aktiv 2xDVI DDR3
ENERMAX MODU82+ EMD625AWT 625W
DVD: Samsung SH-S223Q