Ok have bought Backup Plus 2.0 TB desktop drive #STCA2000100 back in August 2012.
Of course I, as many were, was excited about the Thunderbolt capability but had to wait
until December 2012 to be able to get it and I'm still confused.
The software was so cumbersome to try to partition a Mac and PC drive capability (another feature I was
keen on using) that I had to delete it and just use it on a Mac for my video editing storage.
Q. Do I need to reinstall software to get desktop Seagate Backup Plus to work with Thunderbolt Adapter?
I bought the STAE128 Thunderbolt Adapter for Backup Plus Portable Drive.
Q. 2 Is this going to work with my desktop model?
Q3. Do I have to remove the bottom of the desktop model to access any ports or get another cord to daisy chain?
As was suggested by another forum member in this thread?
Or do I return it to store and try to buy the one that works before I open the box?
I bought the 2m Thunderbolt cables.
I understand how fast technology changes but really Seagate to sell a product clearly specifying on package
that it will work faster with adapters then not have them readily available for sale for 6 months and not have them
even work plug and play with the variety of drives you sell.
It's maddening!
I think the forum support is a bit murky as well. For some geeky people they probably could dig up info but
your generaly consumer has a lot less knowledge of how to surf for information and getting a real life person
to talk to me online about a simple matter of what to buy was frustrating beyond belief. I had to guess and I'm still not sure.
There should be a website PAGE devoted to this topic on the Seagate Backup Plus drive area where consumers buy them.
The developers of this product just thought what the heck let's figure it out later is my take on this.
That's so unfair to the consumer when we have oodles of choices in external hard drives on market to choose from.
And the Thunderbolt/Firewire 800 capability did give these drives an edge at the time they were released.
But it doesn't give consumers who bought it then had to wait to play catchup on technology 6 more months much confidence in how seagate has respect for its users.
BTW I am a Seagate customer.
I did buy a seagate harddrive several years ago to replace the crud Toshiba drive installed in my Dell and it has
worked flawlessly where the Toshiba died 6 months in and Dell refused to honor warranty kept telling me to reinstall
my OS. Whatever! For the money I spent out of pocket it works well and that's all I need. No hassles!
