03-02-2011 07:13 PM
Is there any reason not to go with a GoFlex Desk over a FreeAgent Desk?
I was offered a 2TB GoFlex Desk to replace a malfunctioning 1.5 TB FreeAgent Desk drive (which replaced a 1.5 Expansion drive that was replaced a few times) by Seagate.
Is there any reason not to take it?
Is the drive any slower or less reliable?
Solved! Go to Solution.
03-03-2011 08:34 AM
The GF Desk is newer than the FreeAgent Desk.
Also, you can buy additional adapters for the cable interface if you want someday to connect it to something other than USB 2.0.
And the GF Desk uses a different backup software than the FreeAgent Desk. Personally I prefer the FreeAgent Desk's software (Seagate Manager) but the GF Desk's software (Memeo) certainly isn't bad. And of course, you don't have to use the bundled backup software if you don't want to.
So I'd definitely take that deal, especially because you've been offered a significantly larger drive -> 2 TB vs 1.5 TB, you know?
06-04-2011 01:54 PM
Now I'm completely baffled! I've bought a back-up drive and it says clearly on the box: "Free Agent GoFlex Desk"......... not one or the other, but both! What's going on? I only came on to this community support because I have had no help whatsoever from Seagate technical support. I am trying to get a user's guide for my new drive. Technical support sent me one for GoFlex Home, but that bears no resemblance to my device. They have failed to send me what I need. Can anybody help? When I go to the technical support page of Seagate and look at "How to Use" for my Desk drive, it brings up instructions for something completely different to what I have bought. I'm going nuts . . . .
06-04-2011 05:15 PM
See if you recognise it here....http://www.seagate.com/www/en-us/products/external
If not look here ....http://www.seagate.com/www/en-us/products/external
And if that fails try this ..... http://www.seagate.com/www/en-us/products/external
I'm guessing you have this one ...... http://www.seagate.com/www/en-us/products/external
06-06-2011 06:59 AM
Yes, because Seagate's Marketing department is not what I'd call the most original in the world, they decided to call these newest drives "FreeAgent GoFlex Desk".
If it has "GoFlex" in it, then it is a GoFlex drive.
If it only says "FreeAgent", then it's a FreeAgent drive and it's an older model.
This is what you have - http://www.seagate.com/www/en-us/products/external
06-07-2011 06:55 AM
Thanks for that Alan, and the drive you refer to in your reply is exactly what I have. Now are you able to go one more step and do what the entire Tech Support unit of Seagate has failed to do, and tell me where I can get a user's guide specifically for that drive I have? Not the quick set-up guide; not a user's guide for Goflex Home; but a user's guide for exactly the drive I have. Everything I have been referred to so far bears no resemblance to what I have. So how on earth am I supposed to know how to use it? thanks, ged.
06-07-2011 07:41 AM
There is not a really large user guide for this drive.
See plenty of tutorials here: http://www.seagate.com/ww/v/index.jsp?locale=en-US
06-08-2011 03:23 AM
Thanks for that Alan, but these videos still don't tell me how to actually use the darned drive once I've installed it!
The most comforting thing about reading the links you sent me was that some of the postings show that it is not me who is completely stupid on these matters -- quite clearly several people have the same problem as me. This is surely something Seagate could address quite easily.
Thanks anyway for all your help.
06-08-2011 03:34 AM
. . . and just one final thought Alan. The support page link you sent me shows a GoFlex Desk which looks exactly like mine, but refers to just two models: STAC 1000100 and STAC 2000100.
The box with my model says it is STAC 1000200. Does that make any difference?
06-08-2011 08:53 AM
No, it makes no difference.
What is your specific question about its use?
06-12-2011 07:58 AM
Can somebody tell me what the five "lights" are for on the base of my GoFlex Desk Drive? One is circular, and the other four are straight lines, each about one cm long. Thanks.....Ged
06-13-2011 08:04 AM
I believe the round light is for power or something similar, maybe activity.
The others are capacity indicators.