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Regular Visitor
DavisB1
Posts: 2
Registered: ‎10-19-2012
0

freeagent xtreme 500gb need the data

Ok so here is my problem i pulled the power plug from the back of the drive and it went back in before full spin down.  Now it has tons of problems and i know there is a common thread and i have tried a lot of what is in there but im looking for something that is not reformat.  My hdd in my laptop just went down about a month ago and I hadn't had time to fully mess with my external.  So it has tons of family pics i need and movies i need.

So the drive doesn't get recognized from startup or if i plug and unplug it, i have to unplug the power to the drive to get it to show up correctly but it hangs on the autoplay and shows delayed write failed.

When I click on drive in my computer most folders are empty, but yet the drive still has the same space used as before.

I cannot write to or remove anything from drive

OK so things I've tried Seatools this is what is shows

--------------- SeaTools for Windows v1.2.0.6 ---------------
10/16/2012 7:55:50 PM
Unit Serial: --------
Firmware Revision----- 

only Long Generic works but only for about 100 errors then fails

tired check disc says "cannot open volume for direct access"

the drive should be ntfs but shows nothing

other info winxp sp3

drive is set to quick removal

 

any help on this matter would be appreciated

 

Moderator
AskTheLeaf
Posts: 2,701
Registered: ‎06-13-2011
0

Re: freeagent xtreme 500gb need the data

I'm sorry to hear that your drive is no longer accessible.

Whenever a cable is disconnected during data transfer the drive can suffer file system damages or possibly hardware damages.

 

Please take a look at this knowledge base article to see if it fixes the issue:

 

http://knowledge.seagate.com/articles/en_US/FAQ/205043en?popup=true

 

If this doesn't allow the drive to become accessible again, let me know and we'll take it from there.

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Visitor
Goalie
Posts: 7
Registered: ‎10-29-2012
0

Re: freeagent xtreme 500gb need the data

I have the same issue; drive no longer recognized.  The silly link supplied by the seagate tech is nonsensical.  Everyones post offers the SAME condition; the unit powers up, but is not recognized/seen by the computer, so suggesting the user open tools, disc mgmt. , device mgr., etc....is just silly.

 

Has anyone tried using one of the many USB/eSATA adpaters to connect the HDD directly to a computer?

 

StarTech.com   Ultra ULT40396, or usb3s2esata...??