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Megabyte
Mel_M
Posts: 70
Registered: ‎06-02-2011
0

DRM problem with movies downloaded to Local Content

[ Edited ]
Attempting to play iTunes movies from Local Content (on my iPad), I get the following message:
 
"Mobile Safari
Mobile Safari was unable to open the file containing DRM content. Authorize your iOS device with your iTunes account and try again."
 
Going back to streaming the movie from Folder View, I get the same message--until I delete the movie from Local Content; then it plays as usual.
 
I know nothing about authorizing an iOS device with an iTunes account. In the "Getting Started" video, the woman says to "authorize the iPad." Stopping the video, however, shows that she's only using the "Authorize This Computer" function. So, playing along and looking for a fix, I tried to "Authorize This Computer" which just resulted in the message that the computer is already authorized.
 
I have a 2nd iTunes library (shift + iTunes method) for my iPad. It contains only one short film, but I always sync with this library after buying a new movie (bought through my regular iTunes library). Somehow, the iPad gets the needed DRM keys. I don't see why movies played from Local Content would fail because of DRM.
 
BTW, this is after today's app upgrade to 1.1.0.74--if that matters.
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gizmosprocket
Posts: 3
Registered: ‎08-15-2011
0

Re: DRM problem with movies downloaded to Local Content

bump.  This is an issue on my ipad2, but not my iphone.

Megabyte
Mel_M
Posts: 70
Registered: ‎06-02-2011
0

Re: DRM problem with movies downloaded to Local Content

[ Edited ]
Even more strange, I bought an iTunes movie, and, to see what would happen, I didn't sync it with my iPad; however, it played just fine from the Satellite drive. The Getting Started video clearly says that new protected content needs a sync so that the iPad can play it--even if the content isn't copied to the iPad. I don't know all that much about FairPlay, but I assumed the sync was how the iPad obtained a FairPlay "user key" for a movie. I just manually copied the movie to Satellite so It seems that the only time when the iPad could have gotten the user key is while the purchased movie was being downloaded to my PC. If this is the case, then the sync per the video is a waste of time.

Anyway, the failure to play an iTunes movie from Local Content is bad news for those needing to shut their Satellite off or wanting to leave it home.