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Michael Nikitin
Posts: 1
Registered: ‎04-16-2009
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Maxtor Atlas 15KII — warranty absent?

[ Edited ]
I bought Maxtor Atlas 15KII (p/n 8E036J002D711 s/n E20HZVEK) in 2006. Spindle motor in this HDD  was failed; warranty validation to 2011 year (from «http://support.seaget.com/…/warranty_validation.jsp»). In Russian Federation RMA realized by way of seller ( NIX company:www.nix.ru)

Seller refuse me by reason of (citation) «Seagate does not give any day of warranty». Whether the truth «Seagate does not give any day of warranty» in Russia?

Message Edited by Michael Nikitin on 04-16-2009 02:16 AM
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AlanM
Posts: 6,540
Registered: ‎11-02-2007
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Re: Maxtor Atlas 15KII — warranty absent?

Hi:

Thanks for your participation in the our forums so far. Please remember that this is an online community where many of the responses come from other users, such as yourself. The forum is not a replacement for Customer Service. Seagate representative do from time to time come to lend a hand answering posts but not necessarily on a continual or frequent basis. If you have immediate needs, your best bet is to contact Customer Service directly whether by phone, email, or chat.
Thanks.

-AlanM
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