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Seagate Community Forums : Internal Hard Drives : Internal (ATA and Serial ATA) drives : Seagate Barracuda(ST3500320AS) firmware bug...

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Seagate Barracuda(ST3500320AS) firmware bug...   [ Edited ]
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energy
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Posts: 1
Registered: 05-18-2008

energy

Message 1 of 10

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Hi :smileyindifferent:

I have recently bought a Barracuda 7200.11 500 GB hard drive with this serial : ST3500320AS.
The firmware was SD15 but I updated the firmware to AD14(for cache problems)...
But after this update unfortunately the drive don't want work now (probably because of update with AD14 firmware).
So anyone can  give me please the SD15 firmware for I update the hard drive and then device works like before
I just need you give me SD15 firmware :smileywink:

Thank you for your help,


P.S: (Sorry for my english i'm french):smileywink:


Message Edited by energy on 05-18-2008 10:28 AM
Kudos!
05-18-2008 10:27 AM

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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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Moderator AlanM
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Registered: 11-02-2007

AlanM

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I don't think that anyone on here will be able to help with firmware.
Please contact Customer Service directly whether by phone, email, or chat.
Thanks.



 

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.

Kudos!
05-19-2008 06:15 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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wothan
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Registered: 05-20-2008

wothan

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Hi,
 
I have the same problem today:mansad:
could you tell me if you have found the sd15 firmware?
Have you resolved your problem?
 
Thanks
Kudos!
05-20-2008 05:38 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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mickey11
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Posts: 1
Registered: 05-21-2008

mickey11

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Hi,
 
I have the same problem.
could you tell me if you have found the sd15 firmware?
Have you resolved your problem?
 
Please help my
Thanks
Kudos!
05-21-2008 07:52 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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guiyunzi
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Posts: 1
Registered: 06-19-2008

guiyunzi

Message 5 of 10

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i got the same problem, i got SD15 version, then i downloaded AD14 and flashed the firmware, the HDD just stop working, i could se it in the bios, but cant to anything else.
Kudos!
06-19-2008 01:40 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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sergeyshadow
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Posts: 1
Registered: 07-11-2008

sergeyshadow

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And I too have this problem
Kudos!
07-11-2008 09:33 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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NathanBarstow
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Posts: 2
Registered: 11-11-2008

NathanBarstow

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I've done the same thing... is there no way for Seagate to get their hands on a firmware for one of their own products or what? It'd be really helpfull.
Kudos!
11-11-2008 11:24 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...   [ Edited ]
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Moderator AlanM
Moderator
Posts: 2208
Registered: 11-02-2007

AlanM

Message 8 of 10

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I don't think that anyone on here will be able to help with firmware.
Please contact Customer Service directly whether by phone, email, or chat.
Thanks.
Message Edited by AlanM on 01-20-2009 12:50 PM

 

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.

Kudos!
11-12-2008 06:10 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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MarcT
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Posts: 1
Registered: 01-18-2009

MarcT

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Did anybody receive the SD15 firmware and could recover his hdd?
Kudos!
01-18-2009 07:02 AM
 
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Re: Seagate Barracuda(ST3500320AS) firmware bug...
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NathanBarstow
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Posts: 2
Registered: 11-11-2008

NathanBarstow

Message 10 of 10

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Ha, yeah right! It would have helped tremendously, but no. Seagate for some reason is too unorganized and unprofessional to make things as easy as keeping all of their newest Firmwares on hand for those in need. Yeah, they have access to older firmware versions, but if you screw yourself out of the SD15 firmware, you're pretty much outta luck. You have to go through the RMA Process if you can get it.

 

They need some serious work in their Customer Support department in terms of having their stuff together and up-to-date, in my opinion.
Kudos!
01-18-2009 12:07 PM
 
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