Please see here.

Please, for the sake of the safety of your data, back up your data before you apply (or "flash") this firmware. Please also comply with all disclaimers found on that article and the more general announcement article found here.

I regret that the moderator team is unable (due to lack of training on this issue) to give out any technical advice or support with respect to these issues. We are trying our best to communicate information on to forum users as we receive it. Thank you.

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.

My ST31000340AS was already LBA=0.

following messages was dmesg on Linux.

ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata1.00: failed to read native max address (err_mask=0x1)
ata1.00: HPA support seems broken, skipping HPA handling
ata1.00: ATA-8: ST31000340AS, SD15, max UDMA/133
ata1.00: 0 sectors, multi 0: LBA NCQ (depth 0/32)
ata1.00: configured for UDMA/133 (device error ignored)

I updated firmware SD15 to SD1A.

I saw success.

But, my HDD still LBA=0.

ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata1.00: failed to read native max address (err_mask=0x1)
ata1.00: HPA support seems broken, skipping HPA handling
ata1.00: ATA-8: ST31000340AS, SD1A, max UDMA/133
ata1.00: 0 sectors, multi 0: LBA NCQ (depth 0/32)
ata1.00: configured for UDMA/133 (device error ignored)

Please tell me, how to fix.

Alan,

Please work with tech support to clairify this issue...and update the webpage for the download:

The firmware you show is for SD15, 16 etc.  What about those of us that had SD15(on a good drive), then went to SD1A(thus breaking the drive).  It is not clear if people who did this should use the updated firmware because SD1A is not listed as affected.   I know...not listed it's not for me would be the obvious thing...but I want to be absolutely clear on what people should do in this situation as I do not see a firware update from SD1A

 (I have the ST3500320AS)

Thanks,

Alex

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dgim wrote:
has anyone already tested this new firmware for ST3500320 AS ?

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yes.  it restored mine back to working order after the 1st version of this update bricked it.

---

thealexdexter wrote:

Alan,

Please work with tech support to clairify this issue...and update the webpage for the download:

 

The firmware you show is for SD15, 16 etc.  What about those of us that had SD15(on a good drive), then went to SD1A(thus breaking the drive).  It is not clear if people who did this should use the updated firmware because SD1A is not listed as affected.   I know...not listed it's not for me would be the obvious thing...but I want to be absolutely clear on what people should do in this situation as I do not see a firware update from SD1A

 

 

Thanks,

Alex

---

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.