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Seagate Community Forums : Home Entertainment : FreeAgent Theater : Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's

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Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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Rob Kyle
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Registered: 11-06-2009

Rob Kyle

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I decided to do a USB update to 1.24.  To my surprise I lost everything.  My TV Screen is rolling and I can just make out the letters PAL.  I've got a support ticket and awaiting their response.  It was difficult to read on a rolling screen, but I managed to get an online update to 1.25.270595E.  Wanna bet that the "E" stands for European.  I've still go a rolling screen and NO Hi-Def.  Has anybody else been as adventurous as I, only with better luck?
Rob.
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11-06-2009 09:14 PM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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rondo3757
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A firmware update was sent on 11/3. A notification was displayed to hit INFO. It said the update was available. I updated according to the instructions on screen. This is an American update it adds more internet services like You Tube etc. Also I found some bugs that I reported and they are aware of these. Also it adds an Automatic update option which I advise to turn off.Everything works fine as far as viewing Movies in DVD and DIVX formats. I don't have any other files to see if they work. As far as Music is concerned if you are trying to use thumnails look out. You can trash your Hard Drive. List view works fine. Hope this helps.
Kudos!
11-07-2009 06:40 AM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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Rob Kyle
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Rob Kyle

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Thanks for the reply rondo.  I'm in California.  And this notification is where my troubles began.  My FAT+ got the notification and I tried to do the online update first.  The download would stop midway and report network trouble.  At this time I decided to check for this update online and found 1.24 (Supposedly an American update also).  By the way, what is the revision number you got on your update?  It would be so nice if Seagate would provide the ORIGINAL Firmware in their downloads section.  You know, just in case of compatibility problems.
Kudos!
11-07-2009 10:40 AM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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rondo3757
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rondo3757

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The Firmware number is 01.25.27.270595u but I am not so sure it was good thing. I am finding it buggy. It's funny Seagate has no info on there site about this. I wouldn't have known except it came up when I started my Theater+. The other Firmware you have was for Theater not the Theater +. Why didn't Seagate name it something completly different. It wouldn't be so confusing.
Kudos!
11-07-2009 12:29 PM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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Rob Kyle
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Rob Kyle

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As I thought, the "E" on my rev number means European and the "U" on yours rev means USA.  I hope tech support replies to me soon with the correct version.  I'm still under warranty and may have to exchange with another.  Too bad though, I don't like to return because of firmware update failures.  But, Seagate did provide this update on their web site as a US update.  Thank you very much for your help.  You did give me the answer I was looking for.
Rob.
Kudos!
11-07-2009 05:17 PM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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rondo3757
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rondo3757

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If you have the Theater hooked up to the internet you can get the update by going to settings and click on update. If no internet I can't help you. I am glad to have been of help to you.
Kudos!
11-07-2009 05:42 PM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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Rob Kyle
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Rob Kyle

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Yes I did that.  But because I installed the 1.24 European (It's Labeled as US Version) from the download section, the 1.25 update is also the European version.  Now I'm stuck.  I'll have to get the proper US version from Seagate support to make things right again.  I'm sure it just an honest mistake on their part to mistakenly label the European version as US.  Now I wonder if I go their European web site -- maybe I can download the European version -- with luck it could be the US version that I'm looking for.  I'll keep you posted.
Kudos!
11-07-2009 06:45 PM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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Rob Kyle
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Registered: 11-06-2009

Rob Kyle

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The update is not on the European site.  In fact, it doesn't even show FAT+ updates at all.  I even snooped around in their FTP site and can't seem to find any files related to the FAT+.  I'm just out of luck until tech support comes through.
Kudos!
11-07-2009 07:16 PM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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rondo3757
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Registered: 10-28-2009

rondo3757

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Lots of luck on the tech support. I have tried 12 different techs trying to get someone that could understand what I was asking. They all say the same thing We have no information about this product. It's new. That will teach me to preorder a product before they have it perfected. I'm sorry I have no other wisdom I can give you. Pray tech comes through. Maybe you could return it for a new one. Or thay will replace it. Miracles do happen.
Kudos!
11-07-2009 08:57 PM
 
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Re: Firmware Update FAT+_Firm_US_1.24 seems to be for PAL TV's
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IDMS
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Registered: 10-25-2009

IDMS

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Where do you obtain version 1.25?

I have 1.24, seem to be very buggy. Can't access the internet, but able to access files on network storage.
Kudos!
11-08-2009 12:12 AM
 
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