Hi,

I am having problems with my Maxtor Shared Storage Plus.  It is attached, and I can see the files, but if I try to copy any of them onto my computer I get an error - it seems to time out and take too long.

Up to a couple of months ago it was working ok (always on the slow side but at least I could always get access to my files).  I don't think I have changed much to cause the problems(ie no new antivirus software).  The one thing I did do was the Windows Automatic Update to Vista Service Pack 2 I think.

I got so frustrated that I purchased a new non wireless usb storage drive to see if I could transfer the files directly from the Maxtor Shared Storage Plus onto the USB drive.  But if I try to copy anything it says that access is denied - I have tried to change the permissions on the USB drive but it wont work.

At the moment all of my files are locked on my Maxtor Shared Storage Plus drive.  I really need this fixed!!!!!

Hi, yes - I diconnected the drive in windows, then re-connected it using the Maxtor drive management software (did this about 6 times) and also pressed the reset button on the drive itself a few times.

If anyone has any ideas I would be VERY appreciative!!!!!

Easy User,

Hi, thanks for the advice - how do I check what speed the network card is set to??  I have had a look around but couldn't see where that was stated. 

It isn't a setting I would have changed over the last few months, so isn't a recent change that would be causing the problems but I am happy to have a look at it!

Also, I can't get into the maxtor advanced settings area.

When I use the Maxtor Drive Management  software it opens up the the page with 'Drag and Sort Settings' 'Advanced Settings' etc.  When I click on the advanced settings an internet page

http://192.168.1.33/real_index.asp

Tries to open up, but it times out an never opens. 

The 'Manage Digital Photos, Music and Videos' page http://192.168.1.33/share/share_upnp_1.asp also has problems opening.

The 'Simple View Storage and Backup Status' and 'Drag and Sort Settings' opens fine.