03-29-2013 05:42 AM
I have a new Seagate Backup Plus STCA2000100 2 TB drive. The drive does not shut off when I turn off my computer. I have two other Seagate drives, both GoFlex 1 TB drives USB 3.0 and Buffalo Drive Station USB 2.0 that DO go on and off with the same computer. Any suggestions why my drive does not shut down? The light goes off with the computer power but the drive continues to run, I can hear it and feel it running.
Plugged into the motherboard ports using Asus USB 3.0 boost driver. Other drives shut on and off if plugged into the same ports.
Cooler Master Elite 430
Asus P8Z68-V PRO/GEN3
Intel Core i5 2500K, 3.30 GHz
ADATA 8 GB DDR3
EVGA GTX 560 1GB PCIe
Sound Blaster Recon3D PCIe
1 TB Seagate Barracuda 7200 RPM
P/S: Corsair GS800
Windows 8 Pro 64 bit
Thanks in advance.
Solved! Go to Solution.
03-29-2013 06:13 AM
Have you tried updating the system BIOS to the most recent version and disabling USB Legacy support from there?
Let me know what you find out.
03-29-2013 08:45 AM
Yes, I have the latest BIOS. Will disabling legacy USB make my USB 2.0 stop working? I have several thumb drives, a printer and camera that attach via USB 2.0.
03-29-2013 09:48 AM
Disabling the USB Legacy support in the BIOS won't impact your USB devices and how the operating system handles them.
03-29-2013 08:49 PM - edited 03-29-2013 08:50 PM
I disabled USB legacy support in the BIOS and the drive still remains on at computer shutoff. Nothing changed. I'm reading from a Google search that this is a known issue with Back UP Plus drives. Any other suggestions for me?
Thanks for your time.
03-30-2013 01:26 PM
I bought an inexpensive power strip with an ON/OFF rocker switch, plugged that into the power near the floor and then the drive power supply into that. I think this will work for me. My other Seagate drives are plugged into this:
This works very well but once one plugs a drive into any of the ports on the SIIG adapter the Asus USB Boost driver will not work again for some reason and you loose the turbo mode. The drives work when plugged into the motherboard outlets but the Asus AI Suite sofeware does not see the drive again and the turbo (boost) mode is gone. I did not want to loose that with the new drive so I went the ON/OFF switch route.
05-19-2013 10:59 AM
I am having this same issue with the 4TB version of this drive (STCA4000100). I have two of them, and both are running the latest firmware (050B).
I am running Mac OS X 10.8.3.
The OS puts the drives to sleep normally while the computer is on, but if I shutdown, the drives stay on and spin.
05-19-2013 10:44 PM - edited 05-20-2013 12:57 AM
You have to think outside the box sometimes and for me confronting an issue like this is one of them. Why would you even want the drive to stay on besides when your computer is always on? You should be able to switch it off whenever you want and in doing so preserve the longevitiy of the drive as opposed to it overheating and burning out.
I think the abscence of the POWER BUTTON on these drives are absent for a reason, in essence making you have to go out and buy another drive sooner. What I did was buy a Power Strip with an OFF/ON button so I only have it turned on when in use. I bought one that matched the design the Seagate 3TB drive I have and consider it as one of it's accessories. I attached a photo below. Strongly reccomend never to leave external hard drive continously powered up.
You may also want to look into buying external HDD'S with a built in Power ON/OFF button in the future. I knew what I was going to do before I bought my drive, and that was buy an Power Strip.
05-20-2013 01:47 PM
Sure, one can do any number of workarounds to switch off the drive — switch off the power strip, unplug the the AC adapter, disconnect the adapter, connect it to a timer — but the issue is how the drive should functionally behave. The drive should not be spinning when the computer is off.
08-23-2013 11:08 AM - edited 08-23-2013 11:28 AM
I have this issue too. My Backup Plus has firmware 050B. When I power down the PC, the Seagate shuts down for 5 seconds then powers back up. I have to unplug one of three things either 1) the power cord to the PC, 2) the power cord to the external HDD, or 3) the USB cable.
Edit:: I forgot to mention sleep. When the PC goes to sleep, the drive stops spinning and correctly starts spinning when the PC wakes up. This makes the power off issue very weird. Guess I'll be leaving the PC in sleep mode instead of off to save my external HDD's life. LOL.