08-03-2012 08:36 AM
I'd like to look this over for you. Can you post a screenshot on here for me to review that illustrates it? Thanks.
08-03-2012 01:44 PM
It would be very helpful if you could post a screenshot of how the drive shows in Disk Utility. There's a possibility that the drive was formatted in a way that doesn't allow the full capacity to be accessed and the mentioned screenshot would help us in determining that.
08-03-2012 01:51 PM
Here is some more guidance - http://knowledge.seagate.com/articles/en_US/faq/21