06-26-2012 08:27 AM
I believe .pst files pose a special challenge for backup software programs, but here is some information:
07-01-2012 06:32 PM
I keep my Outlook .pst and Outlook backup.pst files in a folder in My Documents called Outlook. The initial backup made a backup copy of both pst files. The third backup made a backup copy of my pst file. Then all of a sudden, every backup after that shows the Outlook backup folder but there is no backup copy of the pst file in the folder. I plan to contach support tomorrow. Anyway the point is that I think Dashboard should be able to make a backup copy of the pst file.
07-02-2012 08:27 AM
I think the problem may lie in attempting to continuously back those files up.
Does it work if you perform an Export or something similar with Outlook?