Reply
Regular Visitor
Voivod66
Posts: 3
Registered: ‎06-23-2012
0

Seagate Dashboard software update?

I check the updates tab on the Dashboard software that came on my 500 GB Backup Plus drive. After I check for updates It says:

 

Current - 2.0.28.0

Latest - 2.0.34.0

 

But then doesn't offer the option to install the latest version as per the user's manual.

Administrator
AlanM
Posts: 6,558
Registered: ‎11-02-2007
0

Re: Seagate Dashboard software update?

[ Edited ]

Hello!

Thanks for posting.

I looked into this for you and I'm not sure where you got the .28 version - that's a slightly older one than most people have.

 

Please contact Tech Support, include your serial number, and they'll send you a way to get the latest version. Thanks!

<><><><><><><><><><><><><><><><><><><><><><><><><>
--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
Regular Visitor
Voivod66
Posts: 3
Registered: ‎06-23-2012
0

Re: Seagate Dashboard software update?

I can simply download the latest from your site. No need to pester tech support with that. My concern is the software's manual says it will download and install updates and it didn't. It checked for them then offered to check for them again.

 

As to the source of the .28 software? it was installed directly from the brand new  Backup Plus STBU500100 drive I received on Saturday.