Backup Plus and Seagate Slim

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popbellyjim
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popbellyjim
Posts: 2
Registered: ‎08-07-2012
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Transfer speed

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‎08-07-2012 02:28 PM

Hi all,

 

i have run the seagate dashboard installer after plugging into my USB 2.0 drive i think. then i realised i had USB 3.0 so i plugged it into that. when i transfered a file over from my HDD i was only getting about 60mb/s which i think is the USB 2.0 speed.

 

anyone know how i can get the full usb 3 speeds? should i re-run the installer? is there some driver i havent installed?

 

ive checked my motherboard installation and it says the USB driver is installed...

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Terabyte
silence711
Posts: 198
Registered: ‎05-21-2012
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Re: Transfer speed

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‎08-07-2012 06:02 PM

What is the model number for your drive?

To all users: If your data is stored ONLY on an external hard drive, then it is NOT a backup. A BACKUP is having the data stored in TWO or MORE locations. If it is only in ONE location, you don't have a backup at all. If the data is important to you, then have it stored in multiple locations to prevent data loss.
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popbellyjim
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popbellyjim
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Registered: ‎08-07-2012
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Re: Transfer speed

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‎08-08-2012 11:08 AM

PN on the back is: 1D8AP8-500 1 TB

 

its this: http://www.dabs.com/products/seagate-1tb-backup-plus-usb-3-0-2-5--portable-hard-drive-84W2.html?src=...

 

 

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AskTheLeaf
Posts: 2,851
Registered: ‎06-13-2011
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Re: Transfer speed

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‎08-08-2012 12:52 PM

Please take a moment to read this article our social media team made available, and follow the instructions provided by it:

 

https://www.facebook.com/notes/seagate-support/usb-communication-issues/136664549737484

 

Let me know if this still doesn't help with improving transfer rates.

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--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

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Give a hoot. Backup your data on a second storage media.
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