07-11-2012 03:25 PM
I bought the external backup plus hard drive. My computer is window 7 and window XP. I have not try on Window XP yet. I want to do Window 7 first. It created a backup about half way, and it says it fail backup because I/O error device, and the code is 0x8078012D. So I really do not know what is the code mean. It ran OK and I tried to copy on manually, and it is working. I tried to use the window backup utilities that came with the window. Can you tell me what is the code mean?
07-12-2012 06:47 AM
Could I ask you to please do two troubleshooting steps?
1) Uninstall the Dashboard software.
Reboot the computer.