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Visitor
srik9683
Posts: 1
Registered: ‎07-23-2012
0

want to reset to default factory settings for backup plus

I accidentally erased the whole drive, when i was trying to setup with my new macbook. i was able to fix the mount point for PC/windows access, but my samsung TV is not able to recognize the drive anymore. I would like to restore it to factory settings, old drivers required to be seen by all machines. Any help to get my drive working is greatly appreciated.

 

thank you

srik

Administrator
AlanM
Posts: 6,558
Registered: ‎11-02-2007
0

Re: want to reset to default factory settings for backup plus

I'm sorry that I don't know what is required for a Samsung TV to be able to see a drive like that. 

I'd try reformatting it to NTFS first.

http://windows.microsoft.com/en-US/windows7/Create-and-format-a-hard-disk-partition

(Don't forget to use "perform a quick format")

If that doesn't work, try making a FAT32 partition and see if that is detected.

http://knowledge.seagate.com/articles/en_US/FAQ/200895en 

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--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
Visitor
viking_red
Posts: 1
Registered: ‎02-27-2013
0

Re: want to reset to default factory settings for backup plus

I have the same issue. Maybe its just nice to have, but I would like to start from scratch with factory settings... and work it through from there.  Is that even possible?  Right now I have a working blank 1TB drive... I am going to encrypt it, but at the same time if I could have the seagate desktop actually reading the drive, that would be nice too.

 

E

Visitor
edsamy1
Posts: 1
Registered: ‎03-29-2013
0

Re: want to reset to default factory settings for backup plus

the drives are specially formatted by seagate.

the original drive shows up at f\ull capacity in windows xp and windows 7.

if you format the drive in windows 7, it no longer works in windows xp.

you cannot format the drive in windows xp.

 

how do you format the drive to the origial

Byte
ddunk1946
Posts: 4
Registered: ‎03-25-2013
0

Re: want to reset to default factory settings for backup plus

You may be having the same problem I had with my 2T external Seagate. I had accidently left it attached to my Win 8 server while I was configuring it and it assumed I wanted to add it to the storage pool and formatted it. It no longer was seen by an XP Pro box that I had used it on previouslyl to back up data. I discovered that Win 7 and Win 8 format to NTSF, yes, but it also is changed from an MBR partition to a GPT partition, which is not supported by 32-bit XP.

My solution was to use a disk partitioning tool (I use Acronis 2013 True Image w/Plus Pack) for back up and it has a Disk Tool utility that allows you to create MBR or GPT (GUID Partition Table, an improvement over MBR) partitions. Once you create an MBR partition and set it as a logical drive (unless you're going to put an operating system on it, then you set it as a Primary and Active volume) it works fine on older (read: XP, in this case) operating systems.

There are free partitioning tools like http://www.partition-tool.com/product.htm 

The Home version is free.

Just a thought; it worked for me.