10-20-2010 05:46 PM
I purchased seven ST32000542AS 2TB Barracuda LP drives for installing in an NAS (6 with 1 spare). All were shipped with firmware CC34 and it was recommended that I upgrade their firmware to CC35, but only 5 of them accepted it. These five drives all had serial numbers starting with 6XW, while the two drives whose serial numbers started with 5XW got the messsage "Model Matched, No firmware match! Will not download Firmware!"
I was under the impression that the infamous "click of death" was corrected by CC35. These drives will be running 24/7 in a media/file NAS, and I'm a bit concerned for the two drives that wouldn't update. Are they safe with CC34? Is there a way to get CC35 installed?
Solved! Go to Solution.
10-20-2010 06:00 PM
I'm in the same boat.
I just purchased 5 of these drives, and the first 2 checked won't allow the firmware update (to CC35 from CC34). I haven't yet checked the rest.
If it matters, I'm attempting the update using the ISO image (as opposed to the Windows exe).
Any feedback, Seagate?
10-21-2010 04:59 PM
12-23-2010 06:29 AM
> I can confirm that fzabkar's workaround did the trick.
+1 here, but with two caveats:
08-30-2011 02:47 AM
I know this thread is shown as solvedm but I am unable to get a PS/2 or a USB keyboard to pick up my ctrl-c or ctrl-break input after the message,
"The system will power off after pressing any key..." is shown.
Does anyone else know of another way to end the batch and enter in the commands to force an update?
02-08-2012 02:05 PM
Hi, I am just finding out about the problem with my Seagate LP drives today... long story short, I've been having a few problems with them over the past 2 years, but didn't know it was a common thing. Also didn't know there was a firmware update available! I will try the installation as soon as I've backed up my data, but I am worried as at least one of my drives starts with a "5XW..." serial # and I don't know if I have a "legacy" keyboard at home... what does that mean exactly? Does that mean it isn't USB, but instead uses a PS/2 plug or older? If so, that could be a problem. Is there no other way to break the operation if my firmware update fails on this drive? I am using these drives in a RAID 5 array and the "click-clack" hiccups, while infrequent, are very irritating as they degrade the RAID temporarily and it takes HOURS to rebuild. If this firmware update will help at all, then I want it on all four of my ST32000542AS's.