05-04-2012 07:48 PM
So I bought this drive a few months ago (Febuary, I think?) and haven't had any problems with it until today when I did a fresh reforatting on it, but before the format could be completed I had a power failure. When I later looked at the drive it didn't appear to have been formatted at all, so I tried to format the drive again and it failed.
So, I opened up the Disk Management tool in Win 7 and manually deleted the existing partition volume there. That worked, but the trouble is, Windows now thinks the drive's maximum capacity is 31.50 GB.
I've tried reinstalling the drive, then I used SeaTools for Windows utility to check the drive, and it passed all tests, finally I ran CHKDSK on the drive. No matter what I do Windows doesn't recognize the drives full capacity.
Can anyone help me resolve this problem? I've never had an issue like this, it's kind of driving me crazy.
Solved! Go to Solution.
05-05-2012 03:11 AM
There is a function in Seatools DOS to reset the drive size, read the help files before you start though so you know what you are looking for and what to instruct. hth.
05-05-2012 03:36 AM
05-05-2012 03:52 AM
The solution is to use a utility such as HDAT2, HDD Capacity Restore Tool, or SeaTools to restore the drive's full factory capacity.
Cheers Franc, where you been lately?
05-05-2012 02:26 PM
The easiest way is to download Seagate DiscWizard for windows from here:
and install it on your computer.
Then, launch Seagate DiscWizard for windows and choose "Add New Disc" option. This will prepare (format) your drive as a new drive. It would take less than 5 minutes!
You'll recover full capacity when this process is done! Quick and simple!
Hope this helps.
05-05-2012 02:41 PM
05-05-2012 02:58 PM
05-05-2012 03:23 PM - edited 05-05-2012 03:33 PM
I've yet to try anything that's been suggested, but if you're sure you need the SMART data I'll go ahead and provide it before doing anything.
This is from AIDA64, hopefully it's actually what you're asking for:
And yes, the BIOS is reporting the correct model number.
05-05-2012 04:35 PM - edited 05-05-2012 04:36 PM
Yeah I hear ya Franc, it is a bit slow, especially when your typing goes back to the first letter halfway through a sentence as well, the first attempt may be to do what MyForum suggests, but as you say the problem could be deeper than that, seatools will reset the HDD back to it's original size though as long as the drive isn't broken.