05-21-2012 01:21 PM
As our previous thread was closed for some reason, http://forums.seagate.com/t5/Barracuda-XT-Barracud
I feel free to continue the discussion here.
A groving number of costumers are complaining about a strange "Chirp" coming randomlly from their new drives.
Affected are the 2TB and 3TB versions (so far) of Seagates barracudas desktop hard drives.
Appearently to blame is the APM, the advanced power management features of the disk, parking and unparking the heads at defined intervals, on load or idle cycles.
So far, so good, but each "chirp" increases the total load cycles, a parameter the SMART function is reporting.
As a normal HDD is guaranteed to work for aprox. 200.000 cycles, some people think that this number
will be reached in more or less 1 to 3 months. shortening significatively the lifespan of their drives.
I have 2 BRAND NEW 2TB ST2000DM001, in a RAID array in a NAS, holding my businesses most valuable thing: the photographic archive (I'm pro photographer), both of them "chirping" a lot.
Should I be Worried? Is my archive on some danger?
As the problem is widespread and reported in different places of the internet (called already "the infamous chirp") we are hoping that seagate will adress the problem and make some new firmware release, wich disables the APM function.
So far no official statement has come from Seagate, just some admission "it's being investigated".
If anybody has the same problem, feel free to contribute here.
05-21-2012 02:55 PM - edited 05-22-2012 08:10 AM
JUST ADD YOUR RIG SPECS AND MODEL NUMBER'S, NOT SERIAL NUMBER'S, SEND THE SERIAL NUMBER'S TO AlanM BY PM THANK YOU.
05-21-2012 05:20 PM - edited 05-22-2012 06:10 AM
Add the 1TB drive to the list: st1000dm001
Both my 2TB and 1TB drives make this sound. Asus P8Z77-V LE motherboard, Windows 7 Ultimate.
I am a freelance 3D Artist, and use these drives to store all my irreplaceable work. I have a backup of course, but right now I'm absolutely kicking myself for not spending the extra $60 and getting the Western Digital drives I've always used in the past.
I'm well past the "return for refund" period since I bought these drives months before I built my new system, so unless there is a fix coming soon, I'm worried these will ending up costing me much more than the price differential, as I will have to buy completely new drives to replace them.
Asus P8Z77-V LE motherboard
Intel Core i7 3770k
16GB GSkill Ripjaws 1600 ddr3
Nvidia Geforce GTX 680
Seagate 1TB st1000dm001 - chirps
Seagate 2TB ST2000DM001 - chirps
05-21-2012 05:39 PM
Asus P8P67 PRO
Intel Core i5-2500K 3.30GHz
Corsair Vengeance 16GB
Microsoft Windows 7 Professional 64-Bit
Corsair Enthusiast Series TX 850W V2 High Performance '80 Plus Bronze' Power Supply
Akasa Venom Toxic Full Tower Gaming Case
MSI OcUK GeForce GTX 560 1024MB GDDR5 PCI-Express Graphics Card X2 SLI
1.5TB SAMSUNG HD154UI
Bit if a mix of drives as i built myself a new system and reused a few of the old bits.
The ST1000DM003-9YN162 i bought in march and i had a few problems although i think it was a different problem, as such HD Sentinel reports the health at 80% but says that isnt low enough to RMA it.
The drive thats doing the chirp noise is the 3TB ST3000DM001-9YN166 which i purchaseed last week.
05-21-2012 06:40 PM - edited 05-21-2012 06:42 PM
Intel Core i7 Quad 3770K (Ivy Bridge) @ 4.63Ghz
Corsair H100 Liquid CPU Cooler
16GB PC3-16000 RAM
Sapphire HD7970 3GB OC Edition
Dual ASUS PA246Q IPS 24" LCDs
Samsung SSD 830 Series 256GB
1-2TB Seagate ST32000641AS
2-3TB Seagate ST3000DM001-9YN166 <--------- Both are brand new and chirp.
Windows 7 SP1 x64 Ultimate
I am able to disable APM and the chirp by placing CrystalDiskInfo in my Startup Folder.
05-22-2012 04:46 AM
Intel Core i5 760 @ 2.80Ghz
G.Skill Ripjaws 16GB PC10666
EVGA GeForce GTX470
Samsung SSD 510 Series 120GB
Seagate ST3000DM001-9YN166 - 3TB - Chirps
Windows 7 SP1 x64 Professional
05-22-2012 07:46 AM - edited 05-22-2012 07:49 AM
THX GUY'S N GALS, KEEP EM COMING, AND DON'T FORGET TO SEND AlanM http://forums.seagate.com/t5/notes/privatenotespag
05-22-2012 12:10 PM
Windows 7 SP1 x64 Ultimate
Intel G840 2.8GHz
A-Data 2x2GB DDR3 1333
Sapphire Ultimate HD6570
Seagate 1TB ST1000DM003-9YN162 - Chirps
approximately every 10 min
CrystalDiskInfo 4.6.2 shuts it up
05-22-2012 09:15 PM - edited 05-22-2012 09:15 PM
A couple other notes on mine. I have both Intel 5 and Marvel 9128 controllers.
When plugged into the Marvell controller the SeaTools and Drive Detect could see the drive but could not identify the Serial number, nor could I flash the Bios. This is the Sata 3 controller. Once I plugged it into the Sata 2 Controller, Serial number appeared and I was able to flash to CC9D using the ISO disk.
The chirping is still there but thought that was something maybe work mentioning.
MB is - Gigabyte P55A-UD3
Crystal Disk also has stopped the chirp for me.
05-22-2012 10:16 PM
Why was the previous thread closed?
I would like to know what seagate are doing to when they resolve the issue? Were they planning on PMing us all when the problem is resloved now the thread closed?