Barracuda XT, Barracuda, Barracuda Green, DiamondMax and other desktop SATA and IDE drives

[portomomo]

As our previous thread was closed for some reason, http://forums.seagate.com/t5/Barracuda-XT-Barracuda-Barracuda/3TB-Barracuda-STBD3000100-Making-Weird...

I feel free to continue the discussion here.

A groving number of costumers are complaining about a strange "Chirp" coming randomlly from their new drives.

Affected are the 2TB and 3TB versions (so far) of Seagates barracudas desktop hard drives.

Appearently to blame is the APM, the advanced power management features of the disk, parking and unparking the heads at defined intervals, on load or idle cycles.

So far, so good, but each "chirp" increases the total load cycles, a parameter the SMART function is reporting.

As a normal HDD is guaranteed to work for aprox. 200.000 cycles, some people think that this number

will be reached in more or less 1 to 3  months. shortening significatively the lifespan of their drives.

I have 2 BRAND NEW 2TB ST2000DM001, in a RAID array in a NAS, holding my businesses most valuable thing: the photographic archive (I'm pro photographer), both of them "chirping" a lot.

Should I be Worried? Is my archive on some danger?

As the problem is widespread and reported in different places of the internet (called already "the infamous chirp") we are hoping that seagate will adress the problem and make some new firmware release, wich disables the APM function.

So far no official statement has come from Seagate, just some admission "it's being investigated".

If anybody has the same problem, feel free to contribute here.

[Cantbecanit]

JUST ADD YOUR RIG SPECS AND MODEL NUMBER'S, NOT SERIAL NUMBER'S, SEND THE SERIAL NUMBER'S TO AlanM BY PM  THANK YOU.

[hyrumark]

Add the 1TB drive to the list: st1000dm001

Both my 2TB and 1TB drives make this sound.  Asus P8Z77-V LE motherboard, Windows 7 Ultimate.

I am a freelance 3D Artist, and use these drives to store all my irreplaceable work.  I have a backup of course, but right now I'm absolutely kicking myself for not spending the extra $60 and getting the Western Digital drives I've always used in the past.

I'm well past the "return for refund" period since I bought these drives months before I built my new system, so unless there is a fix coming soon, I'm worried these will ending up costing me much more than the price differential, as I will have to buy completely new drives to replace them.  

Asus P8Z77-V LE motherboard

Intel Core i7 3770k

16GB GSkill Ripjaws 1600 ddr3

Nvidia Geforce GTX 680

Seagate 1TB st1000dm001 - chirps

Seagate 2TB ST2000DM001 - chirps

[Cosmodean]

Asus P8P67 PRO
Intel Core i5-2500K 3.30GHz
Corsair Vengeance 16GB
Microsoft Windows 7 Professional 64-Bit
Corsair Enthusiast Series TX 850W V2 High Performance '80 Plus Bronze' Power Supply
Akasa Venom Toxic Full Tower Gaming Case
MSI OcUK GeForce GTX 560 1024MB GDDR5 PCI-Express Graphics Card X2 SLI

Hardrives

1TB        ST1000DM003-9YN162

1.5TB     SAMSUNG HD154UI

300GB   ST3320620AS

1TB        S13PJ90QC31812

3TB        ST3000DM001-9YN166

Bit if a mix of drives as i built myself a new system and reused a few of the old bits.

The ST1000DM003-9YN162 i bought in march and i had a few problems although i think it was a different problem, as such HD Sentinel  reports the health at 80% but says that isnt low enough to RMA it.

The drive thats doing the chirp noise is the  3TB ST3000DM001-9YN166 which i purchaseed last week.

[streetwolf]

Intel Core i7 Quad 3770K (Ivy Bridge) @ 4.63Ghz

Corsair H100 Liquid CPU Cooler

16GB PC3-16000 RAM

Sapphire HD7970 3GB OC Edition

Dual ASUS PA246Q IPS 24" LCDs

Samsung SSD 830 Series 256GB

1-2TB Seagate ST32000641AS

2-3TB Seagate ST3000DM001-9YN166 <--------- Both are brand new and chirp.

Windows 7 SP1 x64 Ultimate

I am able to disable APM and the chirp by placing CrystalDiskInfo in my Startup Folder.

[RyanKy]

Intel Core i5 760 @ 2.80Ghz

G.Skill Ripjaws 16GB PC10666

EVGA GeForce GTX470

Samsung SSD 510 Series 120GB

Seagate ST3000DM001-9YN166 - 3TB - Chirps

Windows 7 SP1 x64 Professional

[Cantbecanit]

THX GUY'S N GALS, KEEP EM COMING, AND DON'T FORGET TO SEND AlanM http://forums.seagate.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/14 YOUR SERIAL NUMBER.

[Dansea]

Windows 7 SP1 x64 Ultimate

Asrock H61M/U3S3

Intel G840 2.8GHz

A-Data 2x2GB DDR3 1333

Sapphire Ultimate HD6570

Seagate 1TB ST1000DM003-9YN162 - Chirps

approximately every 10 min

CrystalDiskInfo 4.6.2 shuts it up

[RyanKy]

A couple other notes on mine. I have both Intel 5 and Marvel 9128 controllers.

When plugged into the Marvell controller the SeaTools and Drive Detect could see the drive but could not identify the Serial number, nor could I flash the Bios. This is the Sata 3 controller. Once I plugged it into the Sata 2 Controller, Serial number appeared and I was able to flash to CC9D using the ISO disk.

The chirping is still there but thought that was something maybe work mentioning.

MB is - Gigabyte P55A-UD3

Crystal Disk also has stopped the chirp for me.

[juddersnz]

Why was the previous thread closed?

I would like to know what seagate are doing to when they resolve the issue? Were they planning on PMing us all when the problem is resloved now the thread closed?

Very Dissapointed.