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Regular Visitor
Marcin
Posts: 2
Registered: ‎07-21-2012
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Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

I have st3000vx000 in my qnap nas. They also have "chirping" problem. The disks are mentioned as high load work. So with high load there won't be any chirping since chirping is only in idle. I've setup hdparm for now to disable apm. No chirping and no cycle load, only about 5 per day. Which is good amount. I will need to make more test with 254 option, currently it is penamently disabled. It is set in auto run, so on every boot it is set.
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ScanMan
Posts: 2
Registered: ‎08-25-2012
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Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

If you're on a Mac, hdapm was just updated in the last couple of days to version 1.2. It completely stopped the chirping in my striped pair of ST3000DM001-9YN166 – CC4B.     http://mckinlay.net.nz/hdapm/

Regular Visitor
Auralviolence
Posts: 3
Registered: ‎06-25-2012
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Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

What do you mean by "completely" ? After reboot chirping is still there, correct ?

Moderator
AskTheLeaf
Posts: 2,701
Registered: ‎06-13-2011
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Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound


Auralviolence wrote:

What do you mean by "completely" ? After reboot chirping is still there, correct ?


Which firmware version do you have installed?

<><><><><><><><><><><><><><><><><><><><><><><><><>
--If you find a user's post useful, please mark it as an Accepted Solution and/or give it a kudo!

--We turn on ideas. Release the hounds.

Give a hoot. Backup your data on a second storage media.
Kilobyte
portomomo
Posts: 49
Registered: ‎05-08-2012
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Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

Just to sum things up for those who are in a hurry:

The new firmware version is a cosmetic patch for the chirping problem as it mitigates the

audible part (lets say the "chirp" is diminished by a factor of 2) but it doesn't solve the underlying problem, the

head parking when idle. This head parking, intended to reduce power consumption of the disks, increases the Load Cycles

the heads are doing, everytime the heads are requested to do a read or write operation.

Every load is a chirp.

As heads are designed to do a certain number of load cycles, some users calculated that this number will be reached in little more than ONE year of normal use. The solution would be to disable the Power Management of the disk, avoiding the head parking, what is doable with HDPARM but only until the system reboots.

 

As many users (including me) are worried about the reliability of our disks, where we have stored our valuable data, we urged Seagate to:

1. Correct the problem by disabling permanently Power Management with a new firmware release

2. Saying clearly that the a high number of load cycles (500.000 or 600.000) won't affect performance or reliability of the disks.

 

The actual firmware, as I said, is a cosmetic patch. Other brands released firmwares that corrects similar problems definitively, but Seagate didn't, and as time passes, chances are getting smaller to have some news.

 

 

 

Problem: 2 x 2TB ST2000DM001 drives chirping
Visitor
ScanMan
Posts: 2
Registered: ‎08-25-2012
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Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

Aplogies, haven't been back since my first post. Yes,  the latest version 1.2 of hdapm has completely stopped the chirping of my two Seagates. AFAIK it fires up automatically on boot or reboot. Works like a charm for me, YMMV.


Auralviolence wrote:

What do you mean by "completely" ? After reboot chirping is still there, correct ?


 

Visitor
LuisVG
Posts: 2
Registered: ‎09-03-2012
0

Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

[ Edited ]

I just bought a new hard drive model ST2000DM001, and this device emits an annoying noise often

The hard drive is new, is empty and has not yet been partitioned
I tried it as a second disk at idle


It is a noise like this:

http://www.youtube.com/watch?v=kt6asKkMJq0


The Hard disc is one that has a 1TB/platte

------------------------------------------

The hard disk information are:

SN: [Edited: Removed personal information per the community rules and regulations.]
PN: 9YN164
Firmware: CC4B
Made in Thailand
Date: 12504
DOM: 06/2012

------------------------------------------

Could anyone tell me if all disks of the same model "ST2000DM001" have the same problem?

Or this happens only with some hard discs?

Is this annoying noise, is normal in this model ST2000DM001?

Is this a manufacturing defect?

Why this model emits this annoying noise? What happens? What is the cause?

Can you fix this?

What is the solution to this problem?

 


I hope SEAGATE gives an effective solution to this problem and tell us what is the real cause why this model "ST2000DM001" emits this annoying noise.

 

The most important thing for us is not to lose the information stored on hard drives

 

Thanks

Kilobyte
portomomo
Posts: 49
Registered: ‎05-08-2012
0

Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

@ LuisVG

please read the thread, all the issues, symptoms and temporary solutions are widely described.

 

There's no definitive solution still.

 

As a general rule have always a backup of your data, independently of the disk you are using.

But, as I said before: if you don't trust the disk, or you planning to put valuable data on it, return the disk to your seller and go for another brand. Don't return it to Seagate, they will probably send you a refurbished one with the same problem.

 

Problem: 2 x 2TB ST2000DM001 drives chirping
Gigabyte
VeganFanatic
Posts: 449
Registered: ‎12-20-2010
0

Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

given how low disk prices are now, I usually have 10-20 of the in the shop

right now I think I have 15 working disks

 

i have 4 machines all holding a copy of my most important stuff

 

Corsair Carbide 300R and TX850V2 PSU
Asus M5A99FX PRO R2.0 & Phenom II 965 BE & G.SKILL RipjawsX DDR3-2133 8 GB
BFG GTX 260 SLI 216 core & Asus PA238QR
ST2000DM001 & Windows 7 x64 Enterprise

Microsoft Windows MVP x3
http://www.windows-it.tk & http://www.hardcore-games.tk
Byte
BrigLS
Posts: 8
Registered: ‎09-10-2012
0

Re: 2TB ST2000DM001 + 3TB STBD3000100 Barracudas Making Weird "chirp" Sound

[ Edited ]

Piling on, since it's both annoying (quiet system--this is virtually the only noise it makes) and disconcerting, given the fact that it's probably APM-related head parking/unparking.  This one's an ST3000DM003 1TB Platter, firmware recently flashed to CC4H.  The drive was purchased and brought online about 2 weeks ago.  Chirps started this past Thursday.

 

Rest of the system:

 

Asus P8Z77-V LK board

Intel Core i5-2400 3.1 GHz

8GB G.Skill PC1866 RAM

eVGA GTX 560 graphics

Creative Fatal1ty series sound card

Corsair 750TX PSU

Running Win7 Home Premium.

 

After the firmware update (from CC4B), the chirps are now isolated to periods in which the drive is actually in use, but are quite frequent in that event (several dozen/hour).  This includes bootup and shutdown.