05-19-2012 08:40 PM - last edited on 05-19-2012 08:55 PM by MrMatthew
On the floods... so it's inconceivable that new machinery had to be installed then, and just as much so that those machine's might not be set up perfectly, the prices are high because of supply and demand and if you read the right articles you'd know full manufacturing hasn't been resumed yet, WD has invested in an expensive flood wall all around it's factories to prevent a repeat of the disaster in future, that cost has to be factored in, hence why a 3TB WD is 30% higher in price than a 3TB Seagate drive, oh and if you read up WD user's are also having issues related to apm, seems RE4 is a bit bothersome http://community.wdc.com/t5/Other-Internal-Drives/
I do believe before Matt cleaned your post up you got yourself at it again that my disclaimer is fiction and I do work for Seagate (right now I'm tempted to post something an employee would get sacked for) so I'll just point you in the right direction, search back to 2009 and look for me looking for 7200.11 drive solution's, hardly what an employee would need to do is it, threads are still there if you dig for them.
Point 5 - I wish you would return it and get a refund, then add the 30% on top price premium for your new RE4 drive and then give WD's guy's a right bashing because that isn't right either.
THIS REPLY WAS SENT HERE VIA THE INTERNET FROM A SEAGATE HYBRID MOMENTUS XT750003L DRIVE, FOR ALL THOSE MOMENT'S WHEN SPEED COUNTS.
[Edited per community guidelines: keep it courteous]
05-20-2012 05:21 AM
@ ityeti, you have no need to, keep faith I assure you it's being sorted you'll just have to wait a while longer until the findings are made public, what those findings have found I don't know at this stage, but if it is anything to do with the drive you'll be wanting any fix to be a tested correctly working one won't you, and for anyone else wondering if they chose the right company to buy from, these things happen to all the HDD maker's at some stage,
You've had as already mentioned the IBM Hitachi thing
WD forum's also contain's users with drive troubles
Samsung when it was Samsung had to release various FW's to stop their drives dying early
It's not only a Seagate thing regarding possible blooper's, it happens to all of them, come forward a bit more and both Crucial and OCZ are constantly releasing new FW for their SSD ranges.
Please just be patient and hold off on the threat to expose bit right now, it doesn't help and despite my constant re-assurances nobody is getting cut adrift this sort of post is now starting to appear, it's been about 5 weeks in the brewing and 2 weeks under full investigation, not really a long time in the league of things overall, you must appreciate a company can't re-work everything when a small percentage of users have problems, it's not until it starts to become a serial problem that it becomes evident there may actually be a problem, and that stage of things is around ten days old now.
05-20-2012 08:22 AM
One more user too from France : I've the very characteristic "chirp" sound with one 3To ( st3000dm001-9yn166).
So, when I read this thread, this is convinced me without any doubt : back to the supllier and swap with other company model of hard disk drive.
The non delivery official message of Seagate is just totally anxiogenic and unacceptable.
Cantbecanit, your incalculable and invariable messages are like the flood in Thailand : a disaster.
I ask you just one thing : don't answer me. It would be a waste of energy and it would resonated in my head like a "chirp" sound.
05-20-2012 09:12 AM - edited 05-20-2012 09:13 AM
Cant, I am patient, but it seems that my definition of customer support is a bit different like seagates definition. I don't want to threaten seagate, but a disk that makes mysterious sounds is in any case a fact a potential buyer should to know about a drive, so I would appreciate to read about this before I buy this drive.
I don't need a fix asap. My drive chirping now for a month. However, this thread is overcrowded and no one of the seagate personnel feels (or are) responsible for an offical statement on this?!
Since this thread is hard to follow and I just wrote down my point of view, I assure you this was my last post in bad english for me.
For the future I will just scan all this posts for a solution.
05-20-2012 11:11 AM
I don't understand Seagate policy!
They are selling many many harddrives, that are `ticking time bombs` -> there is no problem to rise the count of heads parking to 300 000 for a year of daily usage!!!!
For example mine HDD is with 3 YEAR WARRANTY = near sure it will collapse in warranty period and SEAGATE HAVE TO PAY MONEY BACK OR REPLACE IT WITH NEW ONE = pure loss for manufacturer!!!!!!
They know about problem long time and do nothing
05-20-2012 12:06 PM - edited 05-20-2012 12:08 PM
Personally, I would stay clear from 3 TB drives for a while, until things get sorted out (if ever). It's clear that the Seagate line of 3 TB drives are defective, and while I have not dragged WD into this discussion, it does appear that their entire green series also have the same problem of the head parking killer issue. The only other drive manufacturer, Hitachi which is in the process of being bought out by WD seems to have no major issues... so I may consider a pure Hitachi 3TB if it goes on sale.
It's better to stick with the more reliable 2TB drives such as the Samsung F4 series. Unfortunately, since Seagate buy over of Samsung, the reliability of the new F4 drives are most likely questionable, not to mention that they only have 1 year warranty left.
Truly, it seems that there is NO good option out there today, unless you can get hold of some legacy pure Samsung or pure Hitachi drives, which are likely to be overpriced. Might I remind everyone that not too long you could get a reliable 2TB samsung drive for just $60 a little over a year ago. I would watch the HDD scene to see what kind of legal repurcussions there will be a few years from now... I'm seeing more similarities between the current HDD situation and that old case of LCD price fixing amongst the flat panel manufacturers some time ago.
05-20-2012 02:30 PM - edited 05-20-2012 02:33 PM
Hi all I have the same annoying noise with my ST2000DM001-9YN164
I did read this thread a week or so ago, but I noticed tonight it made this same noise about 10 times in the space of an hour.
Getting kinda fedup having to keep disabling APM, heh
Forgot to add, I'm also noticing it seems to lag my machine when it makes this noise
If I navigate to the drive (It's my D: drive, for storage), windows will pause and the cursor turns into the spinning circle thing, after about 4 seconds, it makes that "chirp", then the folder opens.