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Byte
BL_Maros
Posts: 9
Registered: ‎11-28-2009
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5400.3 Problem with Windows 7 on a Laptop.

Hey guys, Kinda new to windows 7. I've tried to install a slave sata hard drive in my machine. Im running an Asus G50 laptop. It has a slave drive bay and all and is being found in the bios but not in windows. It's not being found via diskmgmt.msc either. The hard drive is a 160 gig Seagate Momentus 5400.3, My current master drive in this machine is the seagate momentus 7600 so i wouldn't think there would be any compatibility issues. The hard drive worked fine when plugged up to my desktop, also with windows 7. Basically all im trying to do is use the secondary / slave drive as extra storage, Any ideas?

The Machine I'm working with is:

 

 

http://asia.cnet.com/reviews/notebooks/0,39050490,44085266p,00.htm

 

 

 

Kilobyte
HDGURU
Posts: 28
Registered: ‎11-20-2008

Re: 5400.3 Problem with Windows 7 on a Laptop.

Are you sure you checked the bottom half of Disk Management? It goes right form Disk 0 to CD-Rom? There is no Disk 1?

 

Assuming there is not any data on the drive you are trying to keep you can consider another Disk preparation tool such as Disc Wizard. 

 

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=DiscWizard&vgnextoid=d9fd4a3cdde5c010VgnVCM1...

 

hdguru 

Byte
BL_Maros
Posts: 9
Registered: ‎11-28-2009
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Re: 5400.3 Problem with Windows 7 on a Laptop.

No it only shows disc 0 and the dvd rom. Is that discwizard an actual download? i dont know if its just me but i dont see a download link anywhere just a few sets of instructions.
Terabyte
Grim0x
Posts: 300
Registered: ‎07-23-2009

Re: 5400.3 Problem with Windows 7 on a Laptop.

Hello Maros - welcome to the forums.
The problem you're describing is indeed strange.

I'm not entirely sure that any other program (such as disk wizard) will identify your hardrive - if the windows Operating system cannot. I find this usually not the case.
Windows will typically at least SEE the drive (if not in the light we would want it to :smileytongue:)
But give it a shot!


What makes this strange is that you say the bios sees it fine.

Thinking about your scenario I suspect that If i were in this situation, I would try:

1.Installing this new secondary drive as the primary drive (by itself) and try setting up a fresh OS on it (just to see if its functional - and to rule out anything else but a driver issue (RE: windows).
Once you see it boot - we'll have a more distinct idea of whats going on.

and

2.I'd also try fiddling around with the access methods the bios uses (found in bios config of course).
And whatever other options are there.

You should try the former (besides what was stated - it will allay your fears of having acquired a screwy HDD ;])
A Pentium III, 256MB RAM and 10GB HDD are needed to run Windows XP.
The power of 3 C64 was needed to fly to SPACE.
Something is wrong with our world...
And its called WINDOWS!
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Byte
BL_Maros
Posts: 9
Registered: ‎11-28-2009
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Re: 5400.3 Problem with Windows 7 on a Laptop.

[ Edited ]

Odd you should suggest that Grim lol. I just finished installing a fresh vista on the hard drive in question.

 

Boots up and runs fine. I however cannot find my Windows 7 drive as a slave with the Vista drive as master. I have the same problem that way. I see and boot to the vista drive but the Windows 7 drive isn't shown anywhere in Vista.

 

As for the bios options....

 

Sata Operation Mode

       Options: Enhanced (currently selected)

                      RAID

                      Compatible

 

AHCI Port 0 [Hard Disk]

      Sata Port 0

        Options: Auto (Currently Selected)

                       Not Installed

       SMART

         Options: Enabled (Currently Selected)

                        Disabled

 

AHCI Port 1 [ATAPI CD-Rom]

         Options: Auto (Currently Selected)

 

AHCI Port 4 [Hard Disk]

      Sata Port4

        Options: Auto (Currently Selected)

                       Not Installed

       SMART

         Options: Enabled (Currently Selected)

                        Disabled

 

Sorry if thats hard to read lol.  The only real discrepency ive found at this point is something to do with the power requirements printed on each drive. 0.487 A vs. .68 (or something like that, I didn't happen to write it down when i had the drive out just now, if its important ill look lol) Which has "Serial ATA" printed above it in a square. I'm not exactly sure what thats for or if it matters?

 

**Edited for typo.

Message Edited by BL_Maros on 11-28-2009 07:10 AM
Terabyte
Grim0x
Posts: 300
Registered: ‎07-23-2009
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Re: 5400.3 Problem with Windows 7 on a Laptop.

ok! - Great work.

So we've deduced that an OS with a FRESH install, cannot view this drive either. And that so far, no drive has worked as slave, but work perfectly as master.

Question for clarity - we're dealing with ONE controller here, with one PORT having primary / slave - and not ONE controller (primary and secondary) - correct? (the questions I ask later on will clear that up).

I want you to check:

Does either drive have the "cable select" jumper setting?.

Also, (for my question of clarity):
Go into windows - and to device manager.
Do you see any unidentified Devices there?

Also, Look under the IDE ATA/ATAPI section.
How many controllers do you see?

in the case that there is only one - open its property page.

Do you see Primary channel and Secondary channel?

Or is there just one channel?

Does this one channel have 2 drives?

If any of this sounds confusing - just go ahead and give me a run down of everything you can find under the ATA/ATAPI controller page of device manager :smileytongue: - your last run down of settings wasn't confusing at all ^_^
btw - just for the heck of it (because I don't see why it SHOULD cause a problem) - change that SATA OPERATION MODE in bios from Enhanced - to Compatible.

A Pentium III, 256MB RAM and 10GB HDD are needed to run Windows XP.
The power of 3 C64 was needed to fly to SPACE.
Something is wrong with our world...
And its called WINDOWS!
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Byte
BL_Maros
Posts: 9
Registered: ‎11-28-2009
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Re: 5400.3 Problem with Windows 7 on a Laptop.

I guess I'm a bit confused by the first question:



Question for clarity - we're dealing with ONE controller here, with one PORT having primary / slave - and not ONE controller (primary and secondary) - correct? (the questions I ask later on will clear that up).



But as for the rest:



Both drives have what appear to be 4 jumper pins. The original drive has a jumper on two of the pins but neither drive print what the jumper settings should be.



There are no unidentified devices in device manager.



Under IDE ATA/ATAPI Controllers I see:

ATA Channel 0

ATA Channel 1

ATA Channel 5

Ricoh Memory Stick Controller

Ricoh SD/MMC Host Controller

Ricoh xD-Picture Card Controller

Standard AHCI 1.0 Serial ATA Controller

I guess that more or less answered your question now that I look ahead lol. One controller 3 channels? or One controller 2 channels since one is the CD/DVD rom?

Okay In compatibility mode i get a blue screen during the windows splash loader.
Also the above device manager description seems to change when i have the second drive installed. I lose Channel 1 and 5.

I also thought I might mention the Boot / Bios screen splashes twice? It seems to do this anytime a second hard drive is present. I have a 1tb external, Outlet powered, USB drive and the boot / bios screen splashes twice when this is plugged in as well.





Terabyte
Grim0x
Posts: 300
Registered: ‎07-23-2009

Re: 5400.3 Problem with Windows 7 on a Laptop.

OK. To clear up what I was asking. I'll explain in a sec, but first
Here are the jumper settings for your 160GB drive (contained in its manual)

http://www.seagate.com/support/disc/iguides/ata/100398877a.pdf
On the first page - there are the settings.


yeah - you're getting what Im asking ^_^

One SATA controller, controlling 2 SATA HDDs, and 1 SATA CDROM (is the case with yours I think, seeing that its a recent laptop).
But the fact that is has support for 3 devices - must mean that is 3 ports. As it is SATA.
(my previous questions came into existence from my failure to take note of the fact that its a new laptop - and would most likely be using SATA, not PATA :smileywink:)


And considering that SATA controllers take one drive per port- Jumper settings wouldnt matter in this case.

- you've given clear info in your post ^_^. (gj).

Its mighty strange that 2 of your IDE channels disappear when you add the second device!
What I want you to check - after booting up with both drives, is channel 0.

Check to see how many connected devices you see underneath it.

ALSO - check to see if you can use your CDROM drive.

GL

A Pentium III, 256MB RAM and 10GB HDD are needed to run Windows XP.
The power of 3 C64 was needed to fly to SPACE.
Something is wrong with our world...
And its called WINDOWS!
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SAVE THE INTERNET - FIGHT Net NEUTRALITY
Byte
BL_Maros
Posts: 9
Registered: ‎11-28-2009
0

Re: 5400.3 Problem with Windows 7 on a Laptop.

[ Edited ]

Yeah thats what I was told, that Jumpers dont matter with SATA thats why I didn't give it any more thought lol.

 

I tried rebooting and disabling driver signature enforcement under the F8 boot options.

 

Still nothing, Under device manager i still just see the ATA Channel 0. Under channel properties it lists one supported device and i seem to have lost function of my CD / DVD Rom.

 

The only option under this ATA channel is "Enable DMA mode" which is ticked.

 

I'm also kind of confused / concerned that the BIOS shows my second drive in port 4 where as device manager shows the ATA channels as 0,1,5? Maybe im getting two different things mixed up though.

 

Thanks for the compliment 8].

 

    **Edit: Just for verification purposes i removed the second drive and rebooted. The device manager went back to the previously mentioned state and the CD / DVD rom is active again. Odd.

Message Edited by BL_Maros on 11-28-2009 04:36 PM
Terabyte
Grim0x
Posts: 300
Registered: ‎07-23-2009

Re: 5400.3 Problem with Windows 7 on a Laptop.

Figured you'd loose your CDROM/DVD support :\.
No doubt the Primary HDD is the one listen under Channel 0.
Hm.

That IS a very curious observation of yours however.
For I assumed that perhaps because the system was designed to use no more than 3 devices (via onboard controller), it only had 0,1,and 5 (three of them).

But now you're saying its listed as under port 4 in bios!?.
This is interesting.. heh.

So - does your bios have 4 ports total (ie - does it have a port 3 that is empty?)


I think you should try setting up XP, and giving things a go there.
If that doesnt work - then i've found a problem that simple intrigues me -and MUST help to solve :smileytongue:

A Pentium III, 256MB RAM and 10GB HDD are needed to run Windows XP.
The power of 3 C64 was needed to fly to SPACE.
Something is wrong with our world...
And its called WINDOWS!
____________________________
SAVE THE INTERNET - FIGHT Net NEUTRALITY