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Visitor
emufile
Posts: 2
Registered: ‎10-18-2009
0

7200.12 500gb same problem as 7200.11

After many years I decide to change my WD with one  7200.12 500Gb ST3500418AS fw cc37, I never make a big mistake like this.

 

One week ago I install Windows 7 on this Seagate, all ok but today morning the pc freeze. I wait some minute but the pc don't work. I shut down it and after one minuti I turn it on. But, big surprise, the hard disk try to start but after some second it shutdown it self. 

 

I  try another sata cable, another elettric plug, another pc, but nothing the problem is the same

 

I try Seatools dos (graphic and text edition) but the hard disk was not found

 

I shutdown by bios the ahci controller but nothing.

 

The problem is the same that I find in other 7200.11 of my customer........

 

What I can do? i

Yottabyte
fzabkar
Posts: 4,658
Registered: ‎01-27-2009
0

Re: 7200.12 500gb same problem as 7200.11

Unless you need expensive data recovery services, RMA it:

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/

Visitor
emufile
Posts: 2
Registered: ‎10-18-2009
0

Re: 7200.12 500gb same problem as 7200.11

I have news for the problem

 

2 of my customers call me whit the same problem.....always 7200.12 but 320gb buy from another seller

 

Here in Italy many people in this day have the same problem whit the same click noise 

Byte
500GB Baracudda
Posts: 3
Registered: ‎02-07-2010
0

Re: 7200.12 500gb same problem as 7200.11

I had bought 7200.12 500Gb ST3500418AS fw cc37 two months ago with Serial 6VM7AVCN .It worked fine  for 2 Weeks but then onwards it stopped workihng working at all.It was detecting in BIOS but did not boot or even detected from windows .I had data in it.But ,I requested for replacement .

Replacement took 2 weeks and i received another replacement.HDD with same model no .

But same problem remained .I was able to install Windows 7 on it. But this ,item on the next day itself the HDD  stopped working .

 

Major problem is that it remains in busy mode forever and even the BIOS runs slower and takes about 30-45 seconds to detect drive.

 

When I attach it to other PC it just detects for some time (Mostly 1 minute)  and does not show any drives.After 2-3 minutes it just gets undetected.

 

I am working in IT field and i cant work without my (one and only one) PC. 

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
0

Re: 7200.12 500gb same problem as 7200.11

@ 500

 

Check you are running them on a MB that supports 300 sata 2 speeds, if it doesn't you need a jumper to slow it down, if your PC is older than 2005/6 it will probably be a sata 1 board, hth.

========================================================

DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Byte
500GB Baracudda
Posts: 3
Registered: ‎02-07-2010
0

Re: 7200.12 500gb same problem as 7200.11

[ Edited ]

I checked that and it supports 3 Gbps