08-19-2010 05:39 PM
I have a batch of ST31000340NS that I need to update firware, but the utility states it's the "wrong" drive type.
The drive p/n is 9CA158-301 With firmware SN03
According to the seagate web site, this drive need to be on SN6 or SN16
I ran the "drive detect" utility and it shows as ST31000340NS p/n/ 9CA158-301 with FW SN03
All looks good.
But if I try to run the Windows update utility, OR the bootable .iso utility, it correctly identifys the drive but errors with the "wrong" drive type error.
All of the drive are still under warranty. An example of one of the s/n is 9QJ00W5H
Anyone got any ideas?
It is imperative that I update the firmware on these drives.
Solved! Go to Solution.
08-19-2010 07:02 PM
08-20-2010 08:31 AM - edited 08-20-2010 09:06 AM
Thanks for the reply.
Yes, I am using the update on the page you specified.
(ES2SN06B-3D4DMoose.iso, or ES2SN16B-3D4DMoose.iso)
Since I have a whole batch to do, I can try forcing it on one and see what happens.
What is the procedure?
08-20-2010 08:41 AM
I see from another post that upgrading the firmware to AN05 first before doing the SN06 upgrade works.
I will give it a try and see what happens. (As soon as I find the ANo5 firmware
08-20-2010 05:36 PM