12-09-2008 02:46 PM - last edited on 12-09-2008 05:45 PM by BradC
Send me an email at {removed}, I will send it over with instructions
[Edited: Removed personal information per the community rules and regulations.]
12-10-2008 07:36 AM
12-10-2008 10:05 AM
Hi, I'm new here.
just got the 1.5TB drives with Firmware SD17 (P/N: 9JU138-300) but have not try them yet.
I bought it since I thought new firmware (SD1A) should fix the problem but,
after research, some said it downgrade drive's performance and BonySoft said it didn't fix the freeze issue.
Does any one else experience the same things after upgrade firmware to SD1A?
Do all SD17 drives have the freeze issue?
I still have the drives sealed in the package and plan to return them if SD1A firmware still have a problem.
don't want to build NAS with harddrive problem
and later have to wait for seagate to come up with a new firmware to fix it.
Thanks, Ken
12-10-2008 11:06 AM
tactusa wrote:some said it downgrade drive's performance and BonySoft said it didn't fix the freeze issue.
Going a week with updated FW (SD1A) there was only one time of freeze issue (on the 3rd day) and drive continued to work well. So I'm not quite sure this won't ever happen again if it did once at least.
Just to make a difference:the old (SD17) firmware caused freeze issues about 3-4 times at day!
12-11-2008 11:04 AM
12-16-2008 06:45 AM
I'm compelled to state the new firmware (SD1A) does not help a lot (for me, at least). Still freezing from time to time, not so often as it was before update but frustrating anyway (in my case that's not just about freezing, windows xp totally hangs forcing to make a hardware reset)
01-10-2009 02:33 PM
01-11-2009 02:14 AM
01-12-2009 10:24 AM
Xtrips,
The email support is not nearly that far behind! It looks like your email is one of those that was swallowed by one of the defects (that they've been progressively eliminating) in our email support software application. I am very sorry for the inconvenience. Could I ask you to resubmit your email?
01-12-2009 11:16 AM
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