Barracuda XT, Barracuda, Barracuda Green, DiamondMax and other desktop SATA and IDE drives

[ethermal]

  As the title explains the install for vista 64 cannot find my 7200.11 ST3500320AS.  I am using the proper up to date drivers provided from my MB maker and intel and it is still no finding my drive as a selection for OS installation.   

• Some data points:
• BIOS sees the drive (sometimes though this isn't always true) 
• Sometimes the vista installer will crash with a BSOD stop 7E disk.sys errror, before it gets to the welcome screen
• to re-iterate i am already using the drivers for my controller intel ICH10R 
• I have BIOS setting for the drive set to AHCI
• I am not running raid 
• this is the only hard drive 
• intel reports that the built-in driver in Vista for AHCI should work fine with their controller and the additional F6 driver (as they call it) is not necessary

• my spec MSI X58M motherboard
• intel core i7 920 d0 cpu
• OCZ ddr3 1333mhz ram 3x2gb modules - speed set by spd (currently only using one module)
• Bios settings set to default, no overclocking of any kind

the board recognises other SATA hard drives but not this one and boots them as well.  What is interesting this one has a previous install of Vista on it and it tries to boot it but always fails with a BSOD stop 7E disk.sys problem 

I bought the hard drive in Dec 2008/Jan 2009 Any suggestions? 

[RamiT]

normally if the install isnt finding the drive the issue will be one or more of three things:

1 motherboard bios

2 interface chipset driver

3 hard drive bios

since it is easiest to check the first two items, i would recomend those, as the third may require you to use a different machine because of compatiblity issues till its updated.

also , look at the stickies at the top of the forums. one shows that people have driver issues with some nforce motherboard drivers. i didnt check what drivers are needed by your motherboard. 

hope this helps you look in the right direction, good luck

[ethermal]

thanks for the input but unfrotunately I mentioned in my post that the BIOS is detecting the drive although sometimes it doesn't.  I am running the latest BIOS for my MB.  2 I am using the latest driver for the chipset with no success 3. I have the latest firmware availble on my drive.

my chipset is the intel ICH10R, currently not using the nvidia product. I think I have covered off all the low hanging fruit here and I really think that this hard drive is defective.

[RamiT]

from what i see, your motherboard has 7 sata slots. try using the blue, seperate sata slot and see if it is recognised by windows properly. if it does then it will more likely be a bios setting for the other 6 raid slots or a driver for the raid chipset. this other slot also doesnt need an aftermarket driver so windows should just see it with the install.

[ethermal]

i'll give it a try. 

[ethermal · Accepted solution]

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RamiT wrote:

from what i see, your motherboard has 7 sata slots. try using the blue, seperate sata slot and see if it is recognised by windows properly. if it does then it will more likely be a bios setting for the other 6 raid slots or a driver for the raid chipset. this other slot also doesnt need an aftermarket driver so windows should just see it with the install.

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interesting results.  I plugged into the jmicron controller SATA7 on my motherboard.  The BIOS immediately identified the drive but reported SMART as BAD and would not let me continue.  I plugged back into the intel ICH10R controller SATA1 and noticed that the SMART info was not being reported at all, just blank.  So back to the JMICRON and SMART was being reported as BAD again.   I bought another drive plugged it in and it was detected by BIOS and windows and everything works nominally.  I will have to RMA the ST3500320AS I think.  

[Cowboybob]

If it needs it, try updating the Firmware on your hdd. I had similar problem w/ that exact drive, tried everything, ended up installing the Firmware in Safe mode.

[jhill1023]

Not sure if this will help, I had the same problem, sounds like we have the same computer system, I downloaded the Seagate Discwizard and ran it.  After about 10 minutes of setup, I was done and the drive was ready to go.  Have you tried using the Seagate Discwizard?

Hopefully this will help, if it does could you take a look at my post about formatting a Harddrive and see if you can help me out.  Good luck

jhill1023

[triqer]

my hard disk is not detected. i have two hard disk in my computer one is seagate 80gb sata for my operating system and the other one is seagate 500gb sata for my files. the 500gb is not detected in bios. i try my 500gb to other computer but it still the same.. nothing happen.. my 500gb is ST3500320AS.. if i will RMA my Hard Drive can you get my data/files back??