01-22-2009 08:29 AM
Poobah wrote:I've been having problems with my ST3500320A 500GB disk for the past week, in which the drive completely stops responding after a certain amount of normal use, until I power cycle the computer.
The drive previously passed all tests under SeaTools except for when it stopped responding.
I've just applied the most recent ST1A firmware upgrade (the one that's actually supposed to work) and BIOS, Windows, SeaTools, and other programs now all report that the drive is in some sort of critical condition and has had S.M.A.R.T tripped. Every SeaTools test fails on the drive now, but it only gives the reason as "unknown". SeaTools now reports that the drive has exceeded 70 degrees Celcius in temperature at some point, although it's currently at 39. The Windows installation CDs won't even let me install the OS on the drive, reporting that it's in critical condition and may fail soon.
I've tried copying files to it and formatting it when booting from a different hard disk, and it seems to perform well from what I can tell, but I'm disappointed that the drive appears to be destroyed according to SeaTools and S.M.A.R.T.
Same here, altough you said you applied ST1A,maybe it was mistype, I've apllied SD1A released today, it was SD15 before and this was first flash.
Soon as i turned PC on, SMART reported that disk is bad and need to be replaced. In the end only thing to resume was to disable SMART in BIOS and then it was fine, OS booted since this disk is startup disk, soon as booted windows was reporting that is installing driver for ST3500320AS and needs to restart. After restart I've checked disk with Seatools and its reporting fail in every test.
Is there any cure for this ?
01-22-2009 08:35 AM - edited 01-22-2009 08:36 AM
Is there any cure for this ?
Yep. It's called RMA. And since your drive seems to be about to die, I suggest backing up your most precious data. SMART errors don't show up just for fun. Each time I've seen this ammount of SMART errors on a drive, it has failed within days...
So yeah, full backup (if the drive lasts that long), then RMA.
01-22-2009 08:44 AM
I've just updated both ST3500320AS disks and they've ressurected. RAID0 works fine, no problems (so far) at all.
But something is different now. Before this update I had 180MB/s of average read rate, and now I have even more, 220MB/s.
So it seems like there was some kind of performance issue which is now solved.
01-22-2009 08:49 AM
WoRkZ wrote:
Is there any cure for this ?Yep. It's called RMA. And since your drive seems to be about to die, I suggest backing up your most precious data. SMART errors don't show up just for fun. Each time I've seen this ammount of SMART errors on a drive, it has failed within days...
Well, good job Seagate, drive was working fine, then there is alert news that disk needs new firmware because of bug and after that firmware now i need RMA, and then what ??
To go through this again ??
Sick.......
01-22-2009 08:59 AM
Success. I,ve just upgraded my ST3500320AS P/N: 9BX154-303 with SD15 to SD1A.
Thank You Seagate for NOT ANSWERING my mails. Next time when You will release firmware, let me know, i can borrow You my disc to test. My data are now safe on 9-years old Caviar. It was my first and last Seagate disc.
01-22-2009 09:24 AM
Is there any way to flush it back to SD15 ?
01-22-2009 09:32 AM
01-22-2009 09:35 AM
ohh man still can get it done!~
==============================================
Selection:A << i choose A for my drive after that >>
Invalid Opcode at 3E36 1B28 6606 0E61 96B0 E4C7 ..blah.. bla
-----------------------------
that what i got...then i wait like half an hour like...and nothing happen ![]()
anyones knows about that?
01-22-2009 09:58 AM - edited 01-22-2009 12:11 PM
What i have have:
Intel DX38BT
CD ROM Drive on PATA
ICH9R 6 SATA Connectors on Board AHCI Mode
3ware 9650SE 4LPML with
Firmware FE9X 4.06.00.004, Driver 3.00.04.020, 3DM 2 version 2.08.00.007
(Really fast, gives about 300 MByte/Sec Write/Read Performance, copies about 300 GByte/Hour)
4 ST3500320AS SD15 ( purchased Dec 2007) on RAID 5 with Multilane Kabel connected to 3ware Controller
all other Devices disconnected
What i have done:
1) Create Boot CD with the Seagate ISO FILE with the SD1A Firmware
2) Power down and unplug the 3ware Controller from the PCIe Slot
3) Connect First Drive with additonal SATA Cable to ICH9R connector in AHCI Mode
4) Boot from PATA CD ROM
5) Scan for Drive and then choose update (A for ST3500320AS)
6) after finished follow the Power Down cycle
7) Connect 2nd, 3rd, 4th Drive to ICH9R ... goto 4)
8) Reinsert 3ware Controller in PCIe Slot and reconnect all Drives in the same order and Cables
9) Remove CD from PATA CDROM Drive
10) Reboot and hope you are booting yr OS ( for me it was XP)
My Raid 5 was fine afterwards no problems, no Verify, the 3DM SW shows all Drive on Firmware SD1A
Good look!
Good News: The drives are running even faster .... at less 25% .. i got now up to 430 MBytes/Sec .. with ATTO Diskbench.. looks like the Cachehandling is better then with SD15
01-22-2009 10:17 AM
Hello everybody!
Just updated my ST3500320AS firmware from SD15 to latest available for now (2009-01-22 21-05 GMT-4) version SD1A. Drive was and still functional.
Regards,
Dmitry from N.Novgorod, Russia
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