01-18-2009 01:12 AM
Model: ST31000340AS, Serial: 9QJ2D3SD, Firmware: SD15
desperate to know the answer.
is it is affected, please send me a update to my email. i want to update as soon as possible because this harddisk have a lot of family photo. i cannot affort to lost the data.
regards.
01-18-2009 02:49 AM
chchia wrote:Model: ST31000340AS, Serial: 9QJ2D3SD, Firmware: SD15
desperate to know the answer.
is it is affected, please send me a update to my email. i want to update as soon as possible because this harddisk have a lot of family photo. i cannot affort to lost the data.
regards.
According to the list ST31000340AS is affected. You should backup all your data now, and just await and send a email or call Seagate for further instructions as they are they only people that can direct you a firmware fix.
01-18-2009 04:13 AM - edited 01-18-2009 04:14 AM
They have put an online checker tool, check the KB base article:
http://seagate.custkb.com/seagate/crm/selfservice/
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