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Byte
Daikoi
Posts: 6
Registered: ‎12-03-2008
0

My 1.5TB HDD keeps disappearing in Vista?

[ Edited ]

I bought the 1.5TB Drive(model ST31500341AS) 6 days ago, it worked great for 4 days and on the 5th day it suddenly disappeared from windows and bios(both from explorer and Computer Administration). It's was set up as a secondary storage drive.

 

If i reboot the computer after it has disappeared, the boot hangs and the 1.5TB Drive makes loud clicking sounds once per second, 11 clicks each time. I don't know if it will help leaving it to boot, because i shut it down and disconnect the 1.5TB Drive to be able to start up normally.

 

I was able to get it to work again after a short while, but it disappeared after an hour or so. I did however see that all my data was still intact at that time.

 

Anyone have the same problems or even better, a solution?

Message Edited by Daikoi on 12-03-2008 07:41 AM
Message Edited by Daikoi on 12-08-2008 07:16 AM
Byte
Daikoi
Posts: 6
Registered: ‎12-03-2008
0

Re: My 1.5TB HDD keeps disappearing in Vista?

So, i received a mail from Seagate Support with the new firmware, which is completely useless considering that i can't even boot up with the 1.5Tb drive connected. What to do...?
Byte
Daikoi
Posts: 6
Registered: ‎12-03-2008
0

Re: My 1.5TB HDD keeps disappearing in Vista?

Guess i just have to lose all of my 150Gb of data, return the **bleep** and demand my money back...
Byte
Daikoi
Posts: 6
Registered: ‎12-03-2008
0

Re: My 1.5TB HDD keeps disappearing in Vista?

[ Edited ]

Managed to bypass the boot-lockup by resetting while the 1.5tb drive goes into clicking mode. This way the clicking stops just as the bios starts up. However i can't access the disk through Windows at all. In Computer Administration the Disk stands as unknown and i am not able to Initialise it as it gives a I/O unit error. It also failes all tests in Seagate DiscWizard.

 

Tried updating the Firmware on a bootable cd, didn't work. Don't think that the update were completed. Kept saying somthing about an error 63!

Message Edited by Daikoi on 12-08-2008 07:19 AM
Kilobyte
Simon66
Posts: 21
Registered: ‎12-04-2008
0

Re: My 1.5TB HDD keeps disappearing in Vista?

So, i received a mail from Seagate Support with the new firmware, which is completely useless considering that i can't even boot up with the 1.5Tb drive connected. What to do...?

 

Next time try reading the instructions.

Byte
Daikoi
Posts: 6
Registered: ‎12-03-2008
0

Re: My 1.5TB HDD keeps disappearing in Vista?


Simon66 wrote:

Next time try reading the instructions.


I did, but oddly enough, it mentions nothing about the drive working perfectly for a few days and then disappearing with the end result being unable to boot. So next time, try to read the entire post before making random trolling.

Kilobyte
Simon66
Posts: 21
Registered: ‎12-04-2008
0

Re: My 1.5TB HDD keeps disappearing in Vista?

Sounds to me like a failing or failed drive then. Firmware wont have that type of effect.
Byte
Daikoi
Posts: 6
Registered: ‎12-03-2008
0

Re: My 1.5TB HDD keeps disappearing in Vista?

I'm going to make one last atempt to get my data back tomorrow. If that doesn't work, i'm going to return the drive and see if i can trade it to a more reliable brand.