04-11-2009 01:13 AM
Hi,
seagate detects my drive as 'possibly defective' with serial number checker, but as it has a LC15 firmware, I can't use firmware update procedure, as only works on s* series.
what can I do to be sure I don't miss my tb of data?
regards,
LUIS
04-18-2009 09:34 AM
Hi,
I have the same problem. According to the VAS, I must return the hard drive (ST31000333AS LC15).
This requires filling out a form here: https://store.seagate.com/webapp/wcs/stores/servle
Regards,
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