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Visitor
LuisR
Posts: 1
Registered: ‎04-11-2009
0

Possibly defective ST31000333AS with lc15

Hi,

 

seagate detects my drive as 'possibly defective' with serial number checker, but as it has a LC15 firmware, I can't use firmware update procedure, as only works on s* series.

 

what can I do to be sure I don't miss my tb of data?

 

regards,

LUIS

Visitor
zealucard
Posts: 1
Registered: ‎04-18-2009
0

Re: Possibly defective ST31000333AS with lc15

Hi,

 

I have the same problem.  According to the VAS, I must return the hard drive (ST31000333AS LC15).

This requires filling out a form here: https://store.seagate.com/webapp/wcs/stores/servlet/SgSSORedirect?storeId=11001&SSO_LOCALE_VALUE=en_us&url=SgCheckWarrantyView

 

Regards,