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Yottabyte
Cantbecanit
Posts: 3,625
Registered: ‎03-05-2009

Problems = Checks First

[ Edited ]

I'm seeing a lot of issues here lately and they seem to be paranoid to blame the HDD first.

 

This still could be the fault so don't think I'm saying it isn't.

 

BUT.

 

 

Do this 1st

 

Reseat all components, this is

 

Memory

Graphic Card

Power Cons

Processor & Fan

Any PCi cards

 

Then check all comms leads for kinks and loose connections

 

 

If there is still a problem and you can get to the O/S run a virus and spyware scan and update drivers and O/S updates.

 

If you can't get past the bios loading screen then you probably do have a HDD fault.

 

 

Check the obvious first before spending hours reading and waiting for answers.

 

If you do have to post a problem, try to list the PSU rating and Motherboard chipset, and age of the system you are trying to add to.

 

 

Follow this and you could save yourself a lot of fingernails, and above all else tell the truth about what you have already done, none of us can help fix a component if you've fried it and haven't said so.

Message Edited by Cantbecanit on 05-28-2009 11:36 PM
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Administrator
AlanM
Posts: 6,539
Registered: ‎11-02-2007
0

Re: Problems = Checks First

I hope you don't mind if I post this to the Common Issues thread.  This is really good stuff, thanks!
<><><><><><><><><><><><><><><><><><><><><><><><><>
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Give a hoot. Backup your data on a second storage media.
Yottabyte
Cantbecanit
Posts: 3,625
Registered: ‎03-05-2009
0

Re: Problems = Checks First

NP Alan, I'm sure it will help someone in future.
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Visitor
_KaszpiR_
Posts: 1
Registered: ‎07-07-2009
0

Re: Problems = Checks First

[ Edited ]

I would add before the 'reseat all components' below text, gathered after years of experience in IT department in the coproration. fixes most computer issues and its the first step in solving more complicated computer problems.

 

Disconnect power cord. Clean the case from dust using vacuum cleaner or compressed air. But be VERY gentle with it.

 

The some notes:

- if you got no idea how or are hesitating, ask for IT help :smileywink:

- use googles on the eyes, anit dust mask and make sure there is a good ventilation in the room - you don't wanna have dust in your lungs/eyes and later in the whole room :smileywink:

- clean with all power cords disconnected  - you will have better access to the case parts 

- do NOT use any liquids - you can make short circuits that will be fatal.If you happen to do that, use the tissues to wipit out, and leave the componets under fan for few hours to dry out (I had a cofee accident at work once :smileywink: )

- do NOT rub heavily the surfaces with electronic parts - you can make the elements to fall apart

- do NOT spray the compressed air on the parts so that the liquid is sprinkling o the surface and vaporizing leaving the white spots - you can freeze to death some parts, and they will break internally.

- when using vacuum cleaner use the brushed end (shoft hairs etc)

- if you do not have such element then you can use painting brush, , play like archeologists or the policemen from CSI :smileyhappy:

 

It's always good idea to make clean once in a quarter, or mount case anti-dust filters.

 

Hope that helps.

Message Edited by _KaszpiR_ on 07-07-2009 11:13 AM
Kilobyte
jwcc
Posts: 44
Registered: ‎01-15-2009

Re: Problems = Checks First

Haha, I'm tempted to try out a car's air filter and 5-inch fan someday...  That will NEVER get hot.  As an added bonus, if you get at least a 5-6 inches-wide fan, you can lower the voltage to make it quieter.  The noise is mostly related to RPMs, if I understand right.

 

Visitor
wilmark
Posts: 3
Registered: ‎09-18-2010
0

Re: Problems = Checks First

[ Edited ]

does seagate moderate these forums? 

 

First off HD failures are the most likely cause of any computer failure - its the most delicate and mechanical, in the critical set - of components. The list of components that you indicate Memory/Graphics/Power Cords/CPU etc NEVER CONTRIBUTE TO the symptoms of HD failure - which is Clicking sound, loss of important files, failure for windows to load etc. To which the next step should be to run a diagnostic provided by the drive manufacturer.

 

And the statement "If you can't get past the bios loading screen then you probably do have a HDD fault." IS TOTALLY FALSE. A computer will get past the bios with a failing hard disk - unless you have the SMART enabled, in which case you will get a message taht the drive might have a problem. IF YOU CANT GET PAST THE BIOS SCREEN THEN YOU HAVE ONE OF THE OTHER COMPONENTS MEMORY, CPU, GRAPHICS. You should note that these components almost NEVER fail unless intentionally abused but will cause the system to malfunction IF THEY SHIFT AND BECOME UNSEATED. Besides the symptoms is TOTALLY DIFFERENT to if you have a hard disk problem. Geeze!

 

(Edited:  Please be courteous.)

Yottabyte
Cantbecanit
Posts: 3,625
Registered: ‎03-05-2009
0

Re: Problems = Checks First

[ Edited ]

@ Wilmark

 

Hi, I'd just like to make you aware that I'm of the belief that ingrowing toenails don't require a bone saw, the whole purpose of the thread is to get people with problems to check the obvious before they start condemning a hard drive that may not have anything wrong with it, generally an unseated memory module will stop the pc at the post with bleeps, but sometimes it can be just unseated enough to get through and then cause the whole PC problems, some people may just have a simple case of the comms lead being loose on the drive, that is the aim of the thread to help with all avenue's.

 

I'm not an employee, I simply help out because I was asked to, nor am I an expert either, I've been around PC's and old gen consoles for a long time and do know a bit about them, and as I've had issue's before I can use this to help other's who find themselves in the same boat, it's also very difficult to diagnose properly from a keyboard thousands of miles away, if I asked you what the noise was coming from my car could you give me an answer first time that would identify it correctly? me myself and the other Seaguru's and non Seaguru's simply try to help other's, so try to bear that in mind before you post up with things like ........does seagate moderate these forums?  etc, of course they are moderated, as you can now see for yourself.:smileywink:

 

 

p.s, btw, 90% of the HDD fault threads are due to drive shutdown which the 7200:11 series has suffered, if this happens, it never gets past the post page because it then doesn't exist in the eyes of the bios, hence my comment originally, and as for clicking drives, they only ever get one reply from me...send it in, clicking is the death throes starting imo.

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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU