10-22-2008 12:07 AM
sounds promising, got a link to more information?
and of course it would be great with an official answer.
10-22-2008 11:43 AM
The answer from support was not that promising tho.
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"Hello Sin,
If the drives are working fine but when you are trying to do anything out side of the net work it is resetting the ports you are looking at you operating system. Unfortunately, we do not support Linux.
Best Regards,
Dora "
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I'm trying really hard to not be disrespectful, as I know how support centers are run, but it's quite frustrating to have this wall denying all access to anyone that actually has a clue of what's going on.
I can still return the drives with no questions asked, so it's crucial to know if a firmware fix is coming or not, so I can decide to keep them or not, before that window of opportunity is closed.
10-22-2008 02:28 PM
10-22-2008 02:31 PM
10-23-2008 04:27 AM
I have 3x ST31500341AS SD17, I can confirm this problem on a computer running debian with kernel 2.6.26.
Seagate technicians please investigate if Seagate will fix this problem with cache or not.
I still have a 1 week window to return the drives.
--
best regards
eslin
10-24-2008 05:51 AM - edited 10-24-2008 06:01 AM
Hi there.
I am suffering from the same problem, constant freezes (of up to 30 seconds) on the 1.5TB drives.
Model Number: ST31500341AS
Firmware Revision: SD17
10-24-2008 06:06 AM
AndreM wrote:Hi there.
I am suffering from the same problem, constant freezes (of up to 30 seconds) on the 1.5TB drives.
.....
So lets hope this gets resolved soon!
I resolved it! Newegg took back all four of the defective 1.5TB drives and I ordered some alternative drives from a competitor to Seagate. Hooray for troubleshooting!
10-24-2008 04:14 PM
10-25-2008 04:04 AM
Wonder where is the fairness of Seagate! I would understand, if they say that they are working for a fix. But NO, they are going the wrong way: "hopefully nobody will notice". But we do notice! Take responsibility and answer for your customers!
10-25-2008 12:39 PM - edited 10-25-2008 12:49 PM
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