02-18-2009 11:31 PM
I have (2x)Maxtor Maxline Pro 500GB 7H500F0, and (2x)Maxtor Diamondmax 21 320GB STM3320620AS. My motherboard is a Gigabyte GA-EX38-DQ6 with Intel ICH9R RAID. O/S is Vista x64. All of the drives will randomly drop out of the RAID-1 arrays whenever there is a lot of activity on them. Even if I do a DEFRAG, there is a 50% chance one drive will drop out.Then I have to do a rebuild which takes a long time!
I am running latest Intel Matrix Storage Manager and driver. Is there a firmware update to allow these drives to work better with RAID?
02-19-2009 10:29 AM
35 views and no response? Any Seagate representative or developer here that could answer my questions?
Does Seagate have any "RAID edition" drives and do they work with Intel ICH9R "softRAID"?
02-19-2009 06:36 PM
You could rule out the possibility of a software problem by accessing the drives under a different OS -- for example, UBCD4WIN (i.e. XP) or one of the many excellent Linux LiveCD distros.
Aside from that, I have a few possible ideas.
Good luck. Intermittent/random problems are a real pain to diagnose.
02-20-2009 08:57 AM
Same problem like me... and others
No response from Seagate support... have to wait...
02-20-2009 08:55 PM
Well according to Seagates tool, these drives are not affected with the firmware problem of the 7200.11 drives. I know it's not just a Vista problem, because I used to have XP on the 320GB, and they would drop. The 500GB used to be in an external Sans Digital enclosure RAID-1. But they would drop out periodically. There has never been any FW updates for these drives either and each pair have the same FW.
1. Tried different sata cables and a known-good power supply I had laying around.
2. Tried older Intel Matrix Manager and older drivers.
3. Took all PCI cards out except for PCI-e video.
4. Ran memory test last week, all memory good.
5. Ran Prime95 last week for 24 hours, CPU is stable.
6. Fresh install of Vista x64.
Only thing I haven't tried is setting the jumper on the drives to limit to 1.5gb transfer rate. But then again, why should I have to do that?
After fresh install of Vista, I start defrag with PerfectDisk 10, and one drive dropped. I rebuilt the array and is now up. But I can't waste any more time with these drives. I'm going to Fry's tomorrow to buy different drives. They have 30 day return policy, so if anything goes wrong I can take them back for full refund.
But I have to say, that I think Seagate needs to do tests on these Maxtor drives too. Their FW issue may affect a larger batch of drives than what they first realized. I'll let you know how it goes when I get the new drives up and running.
02-20-2009 09:03 PM
Just noticed on Newegg, that someone has posted a review saying the 500GB has known issues running at 3Gb/s. But where he get that information? Is it documented anywhere? I guess I could try tonight, to put all my drives at 1.5Gb/s.
JoelKatz post on Newegg