02-08-2009 10:40 AM
I have replaced my one yr old seagate 80gb sata hdd and got a new hdd. After two weeks of installation of the new hdd my hdd started giving new problems. The problems are stated below.
1. During startup the disk does not get detected, and if detected after 2/3 restarts, windows says disk read error at startup. Then i shake the hdd a bit, and restart the system, and then the hdd starts working, and windows starts booting up.
2. Even when the system is in running state, sometimes the hdd freezes(even in any game also) and then i can hear a screeching like sound, seems like the hdd starts to spin up but fails to do so. Then again i shake the hdd, and the hdd comes back to normal condition, and system activities resume. if I does not shake the hdd and restarts the system, the problem described in (1) occurs, and then if I run the seatools or dft (hitachi), the both tools reports in disk error; in case of seatools, the short+long dst fails, and the dft results in err code 0x70. But when the system runs properly, the seatools successfully completes all the tests.
3. During disk read problems, the system goes to PIO mode, and the disk read speed falls down to 3 mbps or even less.
The problem is totally random, and i am not able to isolate the fault, whether the problem with hdd/ mobo/ psu/ hdd cable or anything else. I checked the system to many pc mechanic but i failed to reproduce the problem in front of them, so the problem remains.
The drive that i had before the replacement, showed same type of random malfunctioning, so i replaced the hdd, and the new hdd started giving almost same problem.
Please help me to isolate the fault.
System spec: P4 HT 3ghz, iball 400wt psu, asus p5gc mx mobo, evga geforce 8600gt gfx, samsung octoedge dvd recorder, pixelview playtv pro tv tuner card, and the seagate 80gb sata.
I suspect the power defficiency also, please check my sys-spec and suggest something to get rid off this problem. The randomness of the problem is very frustrating...
Please help me.
I post a smart diag msg also
ID Current Worst Threshold Data Status
(05) Reallocated Sector Count 100 100 36 13 Ok
(0A) Spin Retry Count 100 100 97 0 Ok
Power On Time : 391
Health Status : Ok
These 2 values have been shown in different color, so suspect these two properties.
02-08-2009 09:54 PM
Shaking the hard drive in excess of the recomended shock specifications would more then likely void your warranty.
To eliminate the hard drive as the problem you would have to install it in a different machine, that would give you an immediate answer to your question. From there you can RMA your drive or return to troubleshooting your machine.
02-09-2009 08:46 PM
Do you think it is a power problem, or a mobo problem or a hdd problem. Right now i dont have a spare m/c where i can test my hdd. When i shake the hdd it starts spinning properly - why this happens, and from the running state how the spinning of the hdd can stop, i am wandering for the answers, and try to isolate and identify the fault, i mean if any of the component(psu, mobo, hdd) is culprit, i wanna identify which portion of it is faulty.
Please help me; i am equipped with a didgital multimeter.
One more thing the temp of the hdd is garaduallly increasing from 24c to 40c, is there any danger about the temp.
Is the hard disk failing or soon it will totally fail
Waiting for your reply
Thanks in advance
02-09-2009 11:22 PM
It could be exactly what you think it could be; motherboard, power supply, or another faulty drive. Unfortunately the only way to test any of those individual components you would need access to another machine.
40c should be fine with no active cooling, I'm around 30-35 on my 6 Seagate 7200.11s with direct cooling.
With a multimeter you could test the power supply for problems. Thats out of my league even though I'm pretty sure its simple electronics 101. You should be able to find help online pretty easily; google along the lines of "testing power supply digital multimeter". If your not getting enough power on certain rails it might not be enough to start the drive.
02-10-2009 08:17 AM
Thnx for your reply,
You are correct that there may be problem with my psu also, but can it happen that some times it is able to provide proper power and sometimes fail.
I have already tested the psu with my multimeter and all testing was successful, there was proper voltages on every pin.
But i am unable to find whether it is proving adequete power(wattage) or not.
Should i get a new replacement drive (whenevr i go for a replacement at seacare they return me back with another drive, and don't give any info regarding whether the previous drive was faulty or not).
As the problem is intermittent, i am unable to show the problem to any computer repairer.
My mobo is in warranty, and if i go for a mobo replacement they may tell that there is no problem in my mobo( as the problem is not occuring every time) and return it back to me.
So what should i do now.
Can u suggest ant disk test utility which may help me to find the problem if it is disk related.
Is there any relation with driver update (hdd firmware/bios)
Waiting for your reply
04-22-2009 03:59 PM