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Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009

SOLUTION FOR 7200.11 SERIES MAXTOR/SEAGATE BRICKED DRIVES

[ Edited ]

START HERE IF YOU HAVE A DRIVE THAT WON'T BOOT AND ISN'T SHOWING UP AT THE LOAD SCREEN THIS IS KNOWN AS BRICKED AND THIS THREAD WILL SAVE YOU A LOT OF HEAD SCRATCHING AND SEARCHING, THIS IS THE ONLY WAY TO DIY FIX THE DRIVE AT THIS TIME, NO PROGRAMS OR UTILITIES WILL HELP BECAUSE AN UNREADABLE DRIVE CANNOT BE SEEN BY ANYTHING, IF YOU CHOOSE TO FOLLOW THESE INSTRUCTIONS YOU DO SO AT YOUR OWN RISK, NEITHER I NOR SEAGATE WILL ACCEPT RESPONSIBILITY IF YOU KILL YOUR DRIVE FOR GOOD ATTEMPTING THIS CURE, SEAGATE DOES NOT RECOMMEND THIS FIX, IT IS AN UNOFFICIAL FIX CREATED BY VERY CLEVER PEOPLE OUTSIDE OF AND NOT AFFILIATED TO SEAGATE , I ALSO TAKE NO CREDIT FOR THE FIX AS I SIMPLY DID WHAT I READ AND IT WORKED.

 

 

 

 

 

Well today had it's trials I can tell you but I got there in the end, all started off using the wrong cable to open up to the terminal, I had a later cable that was simply just a cable, so I set off to the phone shop guy and bought for £5 a Nokia CA42 cable, if you get one ask the shop to plug it in to make sure it gets recognised by Windows PNP, if it doesn't it won't work and you will like I waste hours on it, anyway this is to share my experience because it's not all plain sailing and some of the web instructions can be vague and confusing to say the least, so after setting up the cable and finding which ones did what once I'd cut the end off I was ready to go ( I believe this will be deleted if I say how exactly) so I won't put direct links in unless a mod says it's ok in a later post, but think of it this way, everyone who feels able to do it has saved Seagate two postage fees minimum, add that up and see which way you feel is best.

 

So I get into the hyperterminal using Putty because I'm on Vista and my XP was on the striking drive, so I put in the commands one by one slowly double checking everytime before hitting enter, I finally finish the ten commandment's and disconnect the drive, power down the main drive and swap my Maxtor 500 in as the boot drive, up she comes in the bios and I'm a happy bunny, I then flash to the new firmware MX1A and wait for the power cycle instruction, reboot and it all goes wrong LBA0 thank you very much, so I spend the next few hours tracing back and getting nowhere, reflashing isn't optional as it's already there and the flash sees it straightaway, finally I'm about to give up and call it a day and I think what if I don't put the commands in terminal this time and just put the line m0,2,2,0,0,0,0,22 in and it reformats the partitions for you, not the data just the boot up partition, disconnect's throws it into my docking station and wrirr whirr activity light and Windows do doot sound and all is working again, not need to RMA it no need to worry if my data is gonna get a cloth over it no need to worry my pictures and numbers will fall into the wrong hands.

 

A word of warning though, you need a steady hand and at least a basic understanding of electronics to be able to do it.

 

Parts were

 

CA42 cable £5

T6 Screwdriver ? I borrowed one

CDrom patch lead 4pin unit to MB one.

Insulating tape.

 

The procedure is cut the phone end off the cable, spread the 6 wires and strip the coating off green,white and red, the  yellow,blue and orange ones aren't required, break the plastic ends off the CD patch cable taking care not to break the pins inside at one end because these are needed to hook to the drive, insulate the green one at the very least with the tape, join the other end up to the CA42, you will need to put the white wire on the pin nearest the sata connector, and the green one on the next pin and the red one on the third pin which is ground, assuming you've already loaded the CA42 driver you can then plug the USB end of the CA42 in to your computer, you should now have a full connection between the drive and the computer in the Hyperterminal, this is the basic 1st steps, I won't post anymore until the mods say it's ok to, as at this stage I believe you can do no damage as long as the Sata and power cable isn't connected, Sata cable plays no part in the fix btw, so don't even think about plugging it in, more to follow if I get the ok.

 

 

Finally, this isn't my work, this is other's whose post's I've studied for the last 24 hours, so I take no credit for the fix, I just wanted you to know it isn't a hard task and it could save everyone a whole lot of data and money at both ends, and finally I'd like to say a big thankyou to all at MSFM for the guidance, especially three in particular whose post's gave me the bottle to attempt the fix, Gradius being one of them.

Message Edited by Cantbecanit on 10-29-2009 01:01 AM
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009
0

Re: Fixed It

Thx Brad, that's what I call the slenderest moderation, can I post the full workout for the ppl?

 

That's without links, just the process?

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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009
0

Re: Fixed It

I guess that's a no then, shame as I could resolve a potential 100k claims here.
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009

Re: Fixed It

Ok, this is the full workout http://www.msfn.org/board/index.php?s=96c6a5559a7375748b4217121e9a0e80&showtopic=128807&st=1000 it's not my post but if I was writing one this is the method, the post to look at is #1010 with the Nokia cable pictures, this user had the same experience I did, and as it's been written in full and correct I see no reason to retype the instrucrtions all over again, have a go at it, it's not hard to do, and remember if you only have Vista you need a program called Putty, it's freeware and you simply select Serial in the option page and type in a com port number, this will be found in device manager in the ports listing, select the one that matches the cable, so if it says  Com 05 type 05 in Putty, and change the default 9600 to 38400.
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009
0

Re: Fixed It

As there have been many more ppl posting up with the same problem I've bumped this back up, all you need to know is here, and just read it through until you understand it fully before attempting to fix a drive, the method does work.
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Regular Visitor
area5x1
Posts: 5
Registered: ‎03-18-2009
0

Re: Fixed It

Can anyone else confirm this?
Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009

Re: Fixed It

[ Edited ]

 

If you read the links you will see it's fixed a lot of ppl's drives, I suggest you study up a bit more before attempting it though and do practice runs without power to the drive or it connected to the terminal.

 

After reading other post about ppl being charged 850+ for data recovery I think I should offer a repair service for 250 if I get the drive back to 100% again.

 

Seriously though mate I pondered and pondered for 3 days until I did it, I did have a problem after reflashing the drive but soon sorted that out as well, as far as I can tell the drives aren't faulty in a hardware sense, it's just a firmware problem, and once you erase the bad bit and reload it the drive is perfect again.

 

 

[Edited in compliance of the community rules and regulations.]

Message Edited by BradC on 03-20-2009 10:43 PM
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Visitor
egotrip
Posts: 1
Registered: ‎03-23-2009
0

Re: Fixed It

[ Edited ]

Hi, I want to thank you for saving my important data. My 500gb Seagate ST3500320AS was not recognised in bios at all. I took it to data recovery shop, they diagnozed it and offered data recovery for 6 000 CZK ( over 300 USD). I used non generic CA42 - only the colours of wires didn't match. I found on different forum, that if you are not able to type in Hyperterminal, connect the two wires RX and TX together and you shoud see exackly what you type. If not - those are not the correct wires. And that didnt happend. So I kept trying and then by connecting Orange and Blue - finaly I was able to type. So I connected the wires to HDD this way: Orange wire on the pin nearest the sata connector, the Blue one on the next pin and the Red one on the third pin which is ground.

Then I followed the steps and my Harddisk came to life. I was so exited, because I didn't havethe latest and important work backed up.

 Only problem is, that I am not able to upgrade the firmware. I am getting "Invalid opcode" error.... So my disk - even though runs as new - remains the time bomb, because there is still the old firmware SD15. I will try to take it to work and do the upgrade on different computer. However, first thing in the morning I will get a new harddisk and backup all my data. 

I definetely want to confirm that this realy WORKS !!!!!!

 

UPDATE 03.24.2009 - after firmware upgrade

So I took my disk to work, did firmware upgrade with SD1A (to prevent it from bricking) that I downloaded from seagate webpage and gues what - my disk got BRICKED AGAIN. Upgrade went OK, disk was recognised in BIOS, but I wasn't able to boot. So I got stuck again.

I went through the recovery proces through the Nokia cable again, except this time without putting the paper between the contacts (because I could see the disk in BIOS).

I got it work again.... So no more firmware upgrade...It shows that I have SD1A (so I hope its better than SD15) I have full backup and I will keep it that way... And when the disk gets bricked again, I will recover it through the cable again.. I don't care.. After all, it takes 2 minutes...

Good luck to everyone...

 

 

 

Message Edited by egotrip on 03-23-2009 05:57 PM
Message Edited by egotrip on 03-24-2009 11:25 AM
Message Edited by egotrip on 03-24-2009 11:29 AM
Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009
0

Re: Fixed It

Glad to have been able to help.
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Yottabyte
Cantbecanit
Posts: 3,635
Registered: ‎03-05-2009
0

Re: Fixed It

Bump.
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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU