Barracuda XT, Barracuda, Barracuda Green, DiamondMax and other desktop SATA and IDE drives

[Wampeee]

Hey everyone,

I hope I just got a "simple problem". I want to update the Firmware of the ST3000DM001-HDD. I don't got any problems/noise or something like that, BUT for my NAS (Netgear) it needs to run the Firmware CC4H. 

Now the problem: I've downloaded the folowing update-tool http://knowledge.seagate.com/articles/en_US/FAQ/223651en/?language=en_US&fs=Search&pn=1 (Exact download-link: http://www.seagate.com/staticfiles/support/downloads/firmware/Barracuda-ALL-GRCC4H.exe).

Then i run that tool, it restarts my Computer, it runs a DOS-Tool where the Firmware should updated (i think ^^).

On this DOS-Tool it shows me the Error-Message "Kernel Interrupt" and dont run the update.

I hope somebody could help me.

Greets 
Wampeee

(Sry for my bad "German-English" ^^) 

[Wampeee]

Hey Guys,

I found the "mistake". I've connected the HDD on an other Computer (with Intel-CPU), run the Firmware-Tool and all is fine. Update works good.

In my Computer is an AMD FX 4100 CPU. Maybe this generation of CPU doesn't support the DOS-Tool?

Greets

Wampeee