05-27-2012 09:55 PM
I have 4 ST3000DM001 (3TB) drives in Raid 10 (0+1) on the Z77 chipset with the latest drivers. Drives are using firmware CC4B.
I could not update the firmware because they are in RAID.
I was transfering large amounts of data to the drive and afterwards noticed one of the drives was missing. I rebooted and it is now rebuilding.
Is this an issue with the drive's compatability, the firmware or the controller?
05-28-2012 04:55 AM
I broke the array and ran the firmware update tool it detects the 4 drives but says no firmware match, will not download firmware.
Going to try replacing the sata cable.
Will enabling write back caching help??
05-28-2012 05:59 AM
If you read the instructions it clearly says DO NOT use the utility to flash in Raid.
You have to break them down and flash them one at a time in DOS
05-28-2012 06:05 AM - edited 05-28-2012 06:06 AM
I did break the raid.
And I just tried with only plugging them in 1 at a time and using the .iso not the .exe
The exact error I am getting is
"model matched but firmware not compatible"
05-28-2012 06:06 AM
That would normally be the drive already has that FW on it.
05-28-2012 06:17 AM
The drives have CC4B as reported by IRST and the drives are physically labelled CC4B.
This is now multiple problems cant upgrade firmware, drive mysteriously dropped and although it doesnt bother me much atm the chirping.
I think I am going to just refund these tomorrow because in Australia we dont have the Seagate exchange for RMA benefit, and by law we can get a refund or store credit within 14 days of purchase but an RMA will probably take a long time.
05-28-2012 06:38 AM
That's fair enough, but are you sure you've read the methods properly
To Dos flash them individually you need to put them into IDE mode in the bios and have nothing more than the CD with the flash in the optical, and the drive being flashed and hit F12 to select CD boot.
Where I think you may be going wrong is in making a DOS disk if you have, the method of simply hitting burn files doesn't work ime, it simply dumps the iso onto a disk and nothing more, better to extract and burn the visible files.
05-28-2012 06:47 AM - edited 05-28-2012 06:51 AM
P8Z77-V Deluxe motherboard latest BIOS 1015
2 520 SSDs in raid 0 on the 6Gb/s ports
4 3TB on the same controller 3Gb/s ports
Latest IRST 188.8.131.526
Ivy Bridge 3770K not overclocked
RAM not overclocked
All voltages auto.
The program runs fine it detects the drives, menus etc all show but I always get "Model matched but Firmware incompatible, will not download firmware."
Its really indicating a hardware problem not the iso itself or the program unless its a bug where it doesnt like whatever version I have of these HDDs.
I am sure the shop I take it back to will try flash them aswell.
05-28-2012 01:40 PM
Has stopping the AV and Em sw had any effect?
05-28-2012 03:03 PM - edited 05-28-2012 03:09 PM
Whats Em? Its a fresh build, no AV running, all windows updates though are installed.
The array couldnt initialize while windows was locked, after 10 hours its at 65%, power options is set to never put HDD to sleep, so I wonder why it couldnt continue the initializtion.