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Regular Visitor
MaFi0s0
Posts: 8
Registered: ‎05-27-2012
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ST3000DM001 drive dropped from raid

I have 4 ST3000DM001 (3TB) drives in Raid 10 (0+1) on the Z77 chipset with the latest drivers. Drives are using firmware CC4B.

I could not update the firmware because they are in RAID.

 

I was transfering large amounts of data to the drive and afterwards noticed one of the drives was missing. I rebooted and it is now rebuilding.

 

Is this an issue with the drive's compatability, the firmware or the controller?

Regular Visitor
MaFi0s0
Posts: 8
Registered: ‎05-27-2012
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Re: ST3000DM001 drive dropped from raid

I broke the array and ran the firmware update tool it detects the 4 drives but says no firmware match, will not download firmware.

 

Going to try replacing the sata cable.

 

Will enabling write back caching help??

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
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Re: ST3000DM001 drive dropped from raid

If you read the instructions it clearly says DO NOT use the utility to flash in Raid.

 

You have to break them down and flash them one at a time in DOS

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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Regular Visitor
MaFi0s0
Posts: 8
Registered: ‎05-27-2012
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Re: ST3000DM001 drive dropped from raid

[ Edited ]

I did break the raid.

 

And I just tried with only plugging them in 1 at a time and using the .iso not the .exe

 

The exact error I am getting is

 

"model matched but firmware not compatible"

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
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Re: ST3000DM001 drive dropped from raid

That would normally be the drive already has that FW on it.

========================================================

DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Regular Visitor
MaFi0s0
Posts: 8
Registered: ‎05-27-2012
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Re: ST3000DM001 drive dropped from raid

The drives have CC4B as reported by IRST and the drives are physically labelled CC4B.

 

This is now multiple problems cant upgrade firmware, drive mysteriously dropped and although it doesnt bother me much atm the chirping.

 

I think I am going to just refund these tomorrow because in Australia we dont have the Seagate exchange for RMA benefit, and by law we can get a refund or store credit within 14 days of purchase but an RMA will probably take a long time.

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
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Re: ST3000DM001 drive dropped from raid

That's fair enough, but are you sure you've read the methods properly

 

 

To Dos flash them individually you need to put them into IDE mode in the bios and have nothing more than the CD with the flash in the optical, and the drive being flashed and hit F12 to select CD boot.

 

Where I think you may be going wrong is in making a DOS disk if you have, the method of simply hitting burn files doesn't work ime, it simply dumps the iso onto a disk and nothing more, better to extract and burn the visible files.

========================================================

DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Regular Visitor
MaFi0s0
Posts: 8
Registered: ‎05-27-2012
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Re: ST3000DM001 drive dropped from raid

[ Edited ]

P8Z77-V Deluxe motherboard latest BIOS 1015

2 520 SSDs in raid 0 on the 6Gb/s ports

4 3TB on the same controller 3Gb/s ports

Latest IRST 11.1.0.1066

Ivy Bridge 3770K not overclocked

RAM not overclocked

All voltages auto.

 

The program runs fine it detects the drives, menus etc all show but I always get "Model matched but Firmware incompatible, will not download firmware."

Its really indicating a hardware problem not the iso itself or the program unless its a bug where it doesnt like whatever version I have of these HDDs.

 

I am sure the shop I take it back to will try flash them aswell.

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009
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Re: ST3000DM001 drive dropped from raid

Has stopping the AV and Em sw had any effect?

========================================================

DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU
Regular Visitor
MaFi0s0
Posts: 8
Registered: ‎05-27-2012
0

Re: ST3000DM001 drive dropped from raid

[ Edited ]

Whats Em? Its a fresh build, no AV running, all windows updates though are installed.

 

The array couldnt initialize while windows was locked, after 10 hours its at 65%, power options is set to never put HDD to sleep, so I wonder why it couldnt continue the initializtion.