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Byte
antonow
Posts: 3
Registered: ‎11-09-2009
0

ST31000333AS SD15

My 1T Barraguda crashed yesterday and bios is no longer able to detect it.

The drive spins but that's all.

 

Time for firmware update?

 

P/N: 9FZ136-500

S/N: 9TE0TNAS

Firmware: SD15

 

 

 

Yottabyte
fzabkar
Posts: 4,657
Registered: ‎01-27-2009

Re: ST31000333AS SD15

If the BIOS can't detect your drive, then you won't be able to apply a firmware update until you fix it.

Here are repair procedures for Seagate 7200.11 drives:

http://sites.google.com/site/seagatefix/

http://www.msfn.org/board/index.php?showtopic=128807

See the following technical bulletin:

http://atulchitnis.net/files/seagate.pdf

Seagate were at one time offering free data recovery services for drives affected by the bug. Perhaps that is still the case.

Byte
antonow
Posts: 3
Registered: ‎11-09-2009
0

Re: ST31000333AS SD15

I checked with the serial number check utility and according to there is no update available for my disk (S/N: 9TE0TNAS).

 

If this firmware bug didn't killed my disk then what?

 

 

Yottabyte
fzabkar
Posts: 4,657
Registered: ‎01-27-2009
0

Re: ST31000333AS SD15

I recall a recent thread where a person was told by Seagate Support that his drive was not affected by the bug, yet he was able to repair it using the procedure I linked to previously.

Even if the procedure does not work for you, at least the drive's MCU may respond with a message such as "LEDnnnnn", in which case you could ask the data recovery experts at HDD Guru for advice:

http://forum.hddguru.com/hard-disk-drives-data-recovery-and-repair-f1.html

Yottabyte
Cantbecanit
Posts: 3,629
Registered: ‎03-05-2009

Re: ST31000333AS SD15

Are you sure it's SD15?

 

 

I ask because I thought that one was for 500 gig drives.

 

If it is SD15 it is a bugged FW and will require a flash.

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DOING ANYTHING I HAVE SUGGESTED IS AT YOUR OWN RISK, NEITHER I NOR SEAGATE TAKE ANY RESPONSIBILITY, IT'S YOUR CHOICE TO DO WHAT YOU FEEL IS BEST FOR YOU