Reply
Regular Visitor
davecool
Posts: 3
Registered: ‎01-20-2009
0

ST31000340AS running HOT.

Hi all. Just got a working replacement drive from Seagate (RMA'd a bricked 7200.11 ST31000340AS -- the first replacement was bricked on arrival (BOA?) and finally the second one works). But this replacement drive is running hot hot hot.

 

This is a 7200.11 ST31000340AS running SD15. 

 

This is a secondary/data-only drive, not a boot drive. When I put it in the same enclosure the original bricked drive was in (using eSATA), it idles at 50 degrees C. It'll start-up at room temp, but over the next hour or so (completely idle during that time), it'll finally make it to 50 C (122 F). If I start throwing big data at it, it'll crawl up towards 60 C (140 F). At which point I start getting I/O errors and I need to disconnect the drive so it can cool. The original drive never got this hot in the same enclosure. At most, the drive may have hit the upper 30's under load, and idled in the low to mid 30's.

 

As a test I took the drive out of the enclosure and put it into my computer case. There is a fan right in line with the drive blowing air directly onto it. Under idle and load it is about 5 degrees cooler than in the enclosure, but the temperature is still ridiculous. The drive is almost too hot to touch. I am worried that if I leave it inside my computer, the high temperature will affect my other components. I've never felt a drive so hot.

 

Is anyone else experiencing this hot-drive issue? Any fixes out there? Is this something that the new firmware is going to fix as well?

 

Thanks so much for your thoughts and help. 

David 

Regular Visitor
davecool
Posts: 3
Registered: ‎01-20-2009
0

Re: ST31000340AS running HOT.

I just installed the new working firmware on the drive -- and while I am relieved that my drive won't randomly brick in the future -- the drive still runs just as hot. I suppose I shouldn't have hoped for the drive to cool down with firmware.

 

Can we start assembling some data about ST31000340AS drive temperatures? I'm running at 50 C idle while well ventilated (it takes an hour to get to that temperature). With load the drive goes up another 10 degrees C.

Kilobyte
Rewl
Posts: 36
Registered: ‎01-19-2009
0

Re: ST31000340AS running HOT.

can you be a bit more specific about how you cool/ventilate it?

 

it's a 4 platter drive with more power consumption, more air friction, etc. so i'm not too surprised it's running hot;